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What is better.guest?

Improve your interactions with guests before, during, and after their stay at your hotel by utilizing better.guest. This innovative software not only enhances your service quality but also lightens the load on your staff with a customized digital guest directory designed specifically for your property. Discover the myriad advantages of adopting this digital solution and see how simple the process of digitization can be. With just one click, you can ensure uniformity across all devices such as tablets, TVs, smartphones, laptops, and information displays. The versatile software for the digital guest directory is compatible with various output formats and operates independently of any specific hardware. You can effortlessly update your content and offers with the push of a button, making it simple to create new material, manage promotional campaigns, or highlight your hotel's amenities. The state-of-the-art better.guest software is easily accessible from any location at any time, requiring no programming expertise or previous experience with WordPress. This capability not only streamlines your operations but also significantly elevates the overall guest experience, ensuring that every visitor feels valued and well-cared for throughout their stay. As a result, you can foster stronger relationships with your guests, encouraging repeat visits and positive word-of-mouth referrals.

What is GuestService?

GuestService provides a comprehensive platform for engaging with guests effectively. Users can easily place orders and manage requests through dedicated online portals tailored for guest services. With its real-time functionalities and support for numerous languages and platforms, it facilitates smooth communication with guests across a variety of digital channels, such as web, mobile, kiosks, and lobby settings. By leveraging this all-in-one solution, businesses can significantly improve customer satisfaction, strengthen loyalty, and increase revenue opportunities. GuestService prioritizes delivering outstanding experiences for guests, allowing them to effortlessly submit requests and track their progress through their mobile devices, all without facing language barriers or requiring physical contact. Furthermore, guests can access valuable information regarding your hotel, amenities, and nearby attractions through an intuitive digital concierge feature. There are no additional setup fees, and you can choose a package that aligns with your specific requirements to begin right away. If you require help during the setup, our dedicated online chat support team is available to guide you throughout the entire process, ensuring a hassle-free transition. This method not only streamlines guest interactions but also significantly boosts overall operational efficiency while creating a more connected environment for both guests and staff. Ultimately, GuestService stands as a pivotal tool in enhancing the guest experience within the hospitality industry.

Media

Media

Integrations Supported

better.hotel

Integrations Supported

better.hotel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

better.guest

Company Location

Germany

Company Website

betterspace360.com/en/better-guest/

Company Facts

Organization Name

GuestService

Company Location

United Kingdom

Company Website

guestservice.net

Categories and Features

Categories and Features

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

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