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What is bten?

By monitoring your sales, we enable evaluation requests that encourage your customers to freely share their positive feedback while inviting them to contact your business if they experience any dissatisfaction. Directly engaging with your customers through our platform not only demonstrates your appreciation for their input but also improves their overall satisfaction levels. When individuals take the time to leave either a positive or negative review, these insights become essential indicators for where you should focus your resources or make necessary enhancements. Sustaining genuine engagement with your customers doesn't need to be an expensive or time-consuming endeavor. Bten provides you with powerful communication tools designed to increase your profits effectively. Each interaction can be personalized to align with your brand and tailored to gather valuable insights, all while offering your customers an experience that can drive growth for your business. Ultimately, discussions about the importance of follow-through in customer interactions underscore the vital role that Bten plays in establishing that connection. This integration not only simplifies communication but also empowers you to nurture enduring relationships with your clientele, ensuring that your business thrives in the long run. By leveraging these strategies, you can create a sustainable feedback loop that continuously enhances both customer satisfaction and business performance.

What is Yext?

Yext (NYSE: YEXT) provides a software solution designed to enable businesses to furnish pertinent and practical answers across all platforms where their customers, employees, and partners seek information. For additional details, visit their website at yext.com. This innovative approach ensures that organizations can maintain consistency and accessibility in information delivery.

Media

Media

Integrations Supported

Google Business Profile
Canopy
Duda
Foursquare
Gimbal by Infillion
Greenhouse
Magento
MetaLocator
Olo
Radar
Radius8 Welcomer
Salesforce
Semrush
Shopify
Verve
WhatsApp
WooCommerce
WordPress
Zendesk

Integrations Supported

Google Business Profile
Canopy
Duda
Foursquare
Gimbal by Infillion
Greenhouse
Magento
MetaLocator
Olo
Radar
Radius8 Welcomer
Salesforce
Semrush
Shopify
Verve
WhatsApp
WooCommerce
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bten

Date Founded

2019

Company Location

United States

Company Website

bten.us

Company Facts

Organization Name

Yext

Date Founded

2006

Company Location

United States

Company Website

www.yext.com

Categories and Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

NPS

Categories and Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Landing Page

A/B Testing
Analytics
Drag & Drop
Form Creation
Real Time Editing
Responsive
SEO Management
Templates

Location Intelligence

Behavioral Analytics
Data Visualization
Demographic Data
Geocoding
Geofencing
Location Tracking
Predictive Analytics
Trade Area Analysis

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SEO

A/B Testing
Artificial Intelligence (AI)
Auditing
Competitor Analysis
Content Management
Dashboard
Google Analytics Integration
Keyword Research Tools
Keyword Tracking
Link Management
Localization
Mobile Search Tracking
Rank Tracking
Revenue Management
User Management

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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