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What is citizenserve?

Business practices are undergoing significant transformation. The ability to engage online with citizens, business owners, and contractors has become crucial in today’s world. Explore how citizenserve can support you during this shift. Enjoy seamless, well-structured, and intelligently crafted solutions for managing licensing applications and their renewals. Imagine a scenario where all issues regarding code violations are promptly resolved, along with full mobile access for inspectors on the go. Enable online permit applications, processing, and payments for both citizens and contractors, allowing them to operate from any location. Streamline and enhance the processes related to application submissions, reviews, resubmissions, public notifications, and hearings. Automatically route online inquiries from citizens to the appropriate department or person, ensuring that every request receives the attention it deserves. By implementing these solutions, you can significantly boost efficiency and improve service delivery for your community. This forward-thinking strategy not only saves valuable time but also cultivates a more engaged and responsive atmosphere, ultimately benefiting all stakeholders involved. Take the first step towards transforming your operations today.

What is BS&A Online?

BS&A Online is a comprehensive digital platform designed to provide users with 24/7 access to a variety of local government resources. This service fosters secure communication among real estate professionals, appraisers, contractors, local residents, and municipal personnel, ensuring that important information is easily accessible at any time. A key feature of BS&A Online – Community Development is its ability to streamline essential processes in building departments, offering functionalities such as Online Inspections and Online Permit Applications. Additionally, BS&A Online – Employee Self Service allows staff to manage their payroll and employment information conveniently, including the ability for employees or their supervisors to input timesheet data through an online system. Moreover, BS&A Online – Financial Services provides users with the capability to obtain financial reports on demand, thereby promoting greater efficiency and transparency. With its extensive range of services, BS&A Online plays a vital role in enhancing the relationship between local governments and their communities, ultimately contributing to improved civic engagement. The platform's commitment to innovation ensures that it remains a valuable resource for all users involved.

Media

Media

Integrations Supported

ArcGIS
Docusign
PayPal

Integrations Supported

Azure SQL Database
Microsoft Excel

API Availability

API Availability

Pricing Information

$900.00/year/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Online Solutions, LLC

Company Location

United States

Company Website

www.citizenserve.com

Company Facts

Organization Name

BS&A Software

Date Founded

1987

Company Location

United States

Company Website

www.bsasoftware.com/solutions/bsaonline/

Categories and Features

Code Enforcement

Not specified

Government

Code Enforcement
License Issuance
Permit Issuance
Self Service Portal
Taxation & Assessment

Land Management

Not specified

Municipal

Not specified

Permit

Not specified

Categories and Features

Municipal

Permit Issuance
Work Order Management

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