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What is comerzzia?

Comerzzia is an adaptable commerce solution aimed at improving retail shopping experiences by ensuring a uniform and smooth interaction at multiple customer engagement points, which ultimately drives up engagement and boosts sales. It is designed to accommodate both food and non-food retailers, featuring support for cloud, mobile, social, and Internet of Things (IoT) capabilities that cater to the varied lifestyles of today's consumers. The platform's robust integration with the Order Management System (OMS) enables a fluid and flexible shopping experience across various channels. Furthermore, it incorporates Customer Relationship Management (CRM) functionalities that connect with the Point of Sale (POS), which promotes personalized shopping experiences, cross-selling opportunities, assisted purchasing, and clienteling. A centralized process manager oversees the information flow from the main office, guaranteeing that all customer, product, and sales data are synchronized and easily accessible across all online and offline sales channels. This all-encompassing strategy not only boosts operational efficiency but also significantly enriches the customer experience, making shopping more engaging and enjoyable for everyone involved. Ultimately, Comerzzia stands out as a powerful tool for retailers looking to thrive in a competitive marketplace.

What is New Black EVA?

The Global Unified Commerce Ecosystem, developed by New Black, serves as a collaborative network of partners dedicated to bringing the concept of unified commerce to life for retailers prioritizing customer experience. This initiative addresses the modern consumer's need for a seamless shopping experience across multiple platforms by ensuring transparency in transaction, inventory, and customer data throughout the entire buying process, while also adhering to strict financial regulations. Achieving this level of integration requires enhanced connectivity among all systems and brand partners, who must work together harmoniously. The Global Unified Commerce Ecosystem equips retailers worldwide with innovative solutions that not only enhance customer interactions but also promote business growth. Additionally, the partners within this ecosystem operate on a global scale, allowing them to support international expansion goals while providing consistent solutions and multi-lingual support to enrich customer engagement. In essence, this collaborative model not only strengthens the retailers' market position but also prepares them to excel in an ever-evolving global marketplace, where consumer expectations continue to rise.

Media

Media

Integrations Supported

Adyen
Flipdish
Microsoft Azure

Integrations Supported

Adyen
Flipdish
Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

comerzzia

Date Founded

2010

Company Location

Spain

Company Website

www.comerzzia.com/portal/

Company Facts

Organization Name

New Black

Date Founded

2015

Company Location

The Netherlands

Company Website

www.newblack.io

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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