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complead is an AI-native financial crime compliance and fraud prevention platform that helps organizations manage customer risk, detect suspicious activity, and automate compliance operations. Its Fusion engine combines customer onboarding, identity verification, screening, monitoring, fraud detection, and investigations within a single risk management environment. Rather than maintaining separate risk records across different compliance tools, the platform uses a unified customer record, shared rules, and explainable risk scores to support consistent decision-making. Client screening and ongoing monitoring check individuals and organizations against more than 3,000 sanctions lists, politically exposed persons databases, and regulatory watchlists. Customer Risk Rating and KYC tools evaluate customer risk using information such as profession, income, and geographic location to support due diligence and ongoing assessments. KYB verification helps organizations validate businesses, identify beneficial ownership, and evaluate potential risks before establishing commercial relationships. Adverse media screening monitors negative news and reputational information that may indicate financial crime, regulatory, or business risks. Transaction monitoring analyzes financial activity continuously, while real-time fraud prevention uses AI-native rules and alerts to identify potentially suspicious transactions and behavior. The platform includes compliance dashboards, case management, investigation workflows, and agentic AI capabilities for risk operations, fraud investigations, and regulatory SAR or STR reporting. Its cross-border compliance capabilities support more than 220 jurisdictions, with workflows designed to accommodate regulatory requirements associated with authorities such as FinCEN, the FCA, and MAS.
What is Fraud Risk Manager?
Protecting against fraud and fostering customer confidence are essential goals for financial institutions, posing significant challenges along the way. Fiserv tackles these obstacles with its innovative and intuitive solution designed for managing financial crime and compliance effectively. The Fraud Risk Manager™ from Fiserv presents a holistic strategy for preventing fraud. It integrates sophisticated transaction and customer monitoring with a powerful case management system, which includes a guided alert management process and adaptable workflows tailored to specific needs. By employing Fraud Risk Manager, institutions benefit from state-of-the-art fraud detection technology, leading to enhanced accuracy, streamlined analysis, and improved operational efficiency. Furthermore, a comprehensive library of customizable risk perspectives and alert parameters enables teams to quickly pinpoint and address fraudulent activities. This extensive repository not only provides strong defense against financial losses resulting from fraud but also empowers users to react swiftly to new and evolving fraud threats. Consequently, your institution is well-equipped to adopt a proactive approach to managing risks in a dynamic environment and can adapt its strategies as the landscape continues to change. This adaptability is vital for sustaining long-term trust and security in financial operations.
Integrations Supported
API Availability
Has API
API Availability
Pricing Information
Custom pricing based on the selected modules and screening or transaction volume. Contact complead for a tailored quote. A free trial is available.
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
On-Prem
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Company Facts
Organization Name
complead
Date Founded
2020
Company Website
complead.ai/
Company Facts
Organization Name
Fiserv
Date Founded
1984
Company Location
United States
Company Website
www.fiserv.com
Categories and Features
Adverse Media Screening
Not specified
AML
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List
Fraud Detection
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Investigator Notes
Pattern Recognition
KYB (Know Your Business)
Not specified
KYC
Not specified
PEP & Sanctions Screening
Not specified
Categories and Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Insurance Industry
Internal Fraud Monitoring