Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Identity Matrix Reviews & Ratings
    34 Ratings
    Company Website
  • Nimbler Reviews & Ratings
    33 Ratings
    Company Website
  • D&B Hoovers Reviews & Ratings
    1,077 Ratings
    Company Website
  • D&B Connect Reviews & Ratings
    169 Ratings
    Company Website
  • Kubit Reviews & Ratings
    33 Ratings
    Company Website
  • People.ai Reviews & Ratings
    462 Ratings
  • 6sense Reviews & Ratings
    1,636 Ratings
    Company Website
  • Visual Visitor Reviews & Ratings
    248 Ratings
    Company Website
  • Xengo Reviews & Ratings
    1 Rating
    Company Website
  • Extole Reviews & Ratings
    63 Ratings
    Company Website

What is crowd.dev?

Crowd.dev functions as an open-source data platform specifically designed for developers, with the goal of helping organizations integrate their community, product, and customer data to generate valuable insights for their go-to-market teams. By linking with platforms like GitHub, Discord, Slack, and LinkedIn, Crowd.dev collects data on developer engagement across diverse channels, offering a comprehensive view of the customer journey right from the outset, even before formal engagements occur. The platform features AI-powered data enrichment that enhances both contact and organizational profiles with over 25 diverse attributes, such as email addresses, social media profiles, work experience, and technical skills, while also including more than 50 organizational attributes like industry classification, employee numbers, and revenue statistics. In addition, its advanced analytics and reporting tools enable users to identify trends, assess sentiments, and produce in-depth reports on critical aspects such as product-market fit and open-source community interactions. This expansive suite of tools not only streamlines decision-making for teams operating in intricate market environments but also fosters more effective strategies tailored to their specific needs. As a result, organizations are better equipped to navigate the complexities of their respective industries.

What is Sutherland Perform?

Sutherland Perform assesses customer interactions by examining multiple factors to ensure that staff adhere to defined customer engagement protocols. This oversight helps in uncovering new avenues that enable employees to significantly improve the overall customer experience. By harnessing data from various sources such as customer feedback, emails, chats, and social media platforms, Perform produces actionable insights that can be applied at different levels, including individual agents, teams, managers, and across the entire organization. These insights support tailored coaching for employees, helping them refine their customer support techniques and adjust their strategies to elevate future customer experiences. Our advanced tools, state-of-the-art technology, and committed workforce equip your business to thrive in an environment that increasingly depends on remote interactions. Additionally, our specialized teams are dedicated to delivering high-performance outcomes through flexible and resilient services that can be efficiently executed from any location worldwide, ensuring that your organization remains competitive and responsive in a dynamic market. As businesses face new challenges, our solutions are designed to adapt, ensuring sustained growth and customer satisfaction in these evolving times.

Media

Media

Integrations Supported

Discord
Discourse
GitHub
HubSpot CRM
HubSpot Customer Platform
LinkedIn
OverflowAI
Reddit
Segment
Slack
X (Twitter)
Zapier
n8n

Integrations Supported

Discord
Discourse
GitHub
HubSpot CRM
HubSpot Customer Platform
LinkedIn
OverflowAI
Reddit
Segment
Slack
X (Twitter)
Zapier
n8n

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

crowd.dev

Date Founded

2021

Company Location

United States

Company Website

www.crowd.dev/

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-perform

Categories and Features

Buyer Intent

B2B Lead Generation
CRM Integration
Channel Attribution
Competitor Analysis
Content Marketing
Customer Journey Mapping
Customer Profiles
Intent Data
Lead Notifications
Lead Scoring

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Popular Alternatives

Popular Alternatives

Clearbit Reviews & Ratings

Clearbit

HubSpot