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Ratings and Reviews 0 Ratings
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What is CUX?
CUX is a digital experience analytics and behavioral intelligence platform that helps organizations understand user interactions, identify conversion barriers, and improve the performance of websites and native mobile applications. The software combines quantitative analytics with qualitative behavioral information to explain where users encounter difficulties and why they abandon important workflows. Its Goal-Oriented Analytics methodology organizes user behavior around defined business objectives, conversion funnels, and customer journey stages. Automatic event capture records clicks, scrolling activity, gestures, and other interactions without requiring manual configuration of every event. Session recordings and heatmaps enable teams to examine user behavior, investigate confusing interfaces, and identify obstacles affecting engagement and conversions. Proprietary Experience Metrics automatically detect frustration signals such as rage clicks, chaotic mouse movements, and ineffective interactions to highlight experiences that require attention. Conversion Waterfalls connect funnel performance with relevant user sessions and behavioral evidence, helping teams determine which problems have the greatest impact on business outcomes. Mobile analytics capabilities include session replay, touch interaction mapping, behavioral recognition, and user flow visualization for iOS, Android, React Native, and Flutter applications. Cross-platform tracking uses a Universal User ID to connect website and mobile application visits, providing a more complete understanding of customer journeys across devices. The platform includes AI-assisted behavioral analysis and access to dedicated Digital Experience Analysts who review findings, identify usability barriers, and deliver prioritized recommendations for improving digital experiences.
What is SessionStack?
SessionStack harnesses advanced session recording technology, driven by artificial intelligence, to create a robust Digital Experience Analytics platform. This innovative solution supports e-commerce companies in identifying customer pain points, areas of abandonment, and potential conversion opportunities. By utilizing data-driven insights, the platform accelerates the enhancement of the overall user experience, facilitating the optimization of conversion rates. Our unique machine-learning algorithms are tailored specifically for e-commerce leaders seeking to boost their revenue. Furthermore, SessionStackAI integrates both qualitative and quantitative user data, providing an all-encompassing view of interactions on websites or mobile applications. With features that automatically capture data and a wealth of historical information, the platform guarantees an in-depth analysis that identifies friction points and uncovers new conversion opportunities instantaneously, ensuring businesses can stay ahead in a competitive landscape.
Integrations Supported
Google Analytics
Google Analytics 360
Google Tag Manager
Integrations Supported
Google Analytics
Bugsnag
Freshdesk
Heap
Intercom
Mixpanel
Raygun
Rollbar
API Availability
API Availability
Has API
Pricing Information
€79 per month
CUX offers 2 pricing models: Business (starting at €79/month) and Enterprise (with custom quote).
CUX offers also a free trial – no expiration date and no credit card required.
CUX offers also a free trial – no expiration date and no credit card required.
Free Trial Offered?
Pricing Information
Upon request
We provide custom pricing options to better reflect our customers' needs and expectations.
Free Trial Offered?
Supported Platforms
SaaS
Windows
Mac
Linux
Supported Platforms
SaaS
Windows
Mac
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
cux.io
Date Founded
2019
Company Location
Poland
Company Website
cux.io
Company Facts
Organization Name
SessionStack
Date Founded
2016
Company Location
Bulgaria
Company Website
www.sessionstack.com
Categories and Features
Customer Experience
Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Sentiment Analysis
Trend Analysis
Digital Analytics
Not specified
Product Analytics
Automatic Data Capture
Customer Journey Analytics
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Categories and Features
AI eCommerce
Not specified
Co-Browsing
Not specified
Digital Analytics
Not specified
eCommerce Analytics
Not specified
Product Analytics
Not specified
Session Replay
Not specified