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What is CUX?

CUX is a digital experience analytics and behavioral intelligence platform that helps organizations understand user interactions, identify conversion barriers, and improve the performance of websites and native mobile applications. The software combines quantitative analytics with qualitative behavioral information to explain where users encounter difficulties and why they abandon important workflows. Its Goal-Oriented Analytics methodology organizes user behavior around defined business objectives, conversion funnels, and customer journey stages. Automatic event capture records clicks, scrolling activity, gestures, and other interactions without requiring manual configuration of every event. Session recordings and heatmaps enable teams to examine user behavior, investigate confusing interfaces, and identify obstacles affecting engagement and conversions. Proprietary Experience Metrics automatically detect frustration signals such as rage clicks, chaotic mouse movements, and ineffective interactions to highlight experiences that require attention. Conversion Waterfalls connect funnel performance with relevant user sessions and behavioral evidence, helping teams determine which problems have the greatest impact on business outcomes. Mobile analytics capabilities include session replay, touch interaction mapping, behavioral recognition, and user flow visualization for iOS, Android, React Native, and Flutter applications. Cross-platform tracking uses a Universal User ID to connect website and mobile application visits, providing a more complete understanding of customer journeys across devices. The platform includes AI-assisted behavioral analysis and access to dedicated Digital Experience Analysts who review findings, identify usability barriers, and deliver prioritized recommendations for improving digital experiences.

What is Usermaven?

Imagine possessing an in-depth understanding of your audience; with Usermaven, you can truly visualize, interpret, and utilize your data in ways you never thought possible. Begin your free 30-day trial and reveal the essential insights concealed within your data. Usermaven's accurate tracking automatically captures all events, removing the necessity for developer intervention and positioning itself as the most user-friendly and effective analytics solution for marketers and product managers alike. Elevate your tracking beyond the basics by taking advantage of Usermaven's vast selection of analytical tools. Gain comprehensive insights into your website and product, understand user behaviors, and optimize your marketing and product strategies for maximum effectiveness. Usermaven offers immediate, intuitive website analytics that simplify your everyday performance assessments. Easily spot onboarding hurdles, boost user engagement, and enhance customer retention without relying on developers. Furthermore, Usermaven gives you a complete view of your contacts, integrating visitors, users, and companies all in one place. You can track their interactions on your website or app in real-time, ensuring that you remain informed and adaptable in your strategies. With these powerful features, you can elevate your data-driven decision-making to entirely new heights, making every choice more informed and impactful. This comprehensive approach allows you to stay ahead in a competitive landscape, ensuring your initiatives are both effective and successful.

Media

Media

Integrations Supported

Google Analytics
Google Analytics 360
Google Tag Manager

Integrations Supported

Bubble
Jira
Node.js
Python
React
Shopify
WordPress

API Availability

API Availability

Pricing Information

€79 per month
CUX offers 2 pricing models: Business (starting at €79/month) and Enterprise (with custom quote).

CUX offers also a free trial – no expiration date and no credit card required.
Free Trial Offered?

Pricing Information

$14 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

cux.io

Date Founded

2019

Company Location

Poland

Company Website

cux.io

Company Facts

Organization Name

Usermaven

Company Location

United States

Company Website

usermaven.com

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Sentiment Analysis
Trend Analysis

Digital Analytics

Not specified

Product Analytics

Automatic Data Capture
Customer Journey Analytics
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Categories and Features

Digital Analytics

Not specified

Product Analytics

Not specified

Web Analytics

Not specified

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