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What is datango?

datango delivers a comprehensive digital adoption platform that integrates performance support, learning management, and detailed documentation to fully enable employees and optimize their use of new software. Through datango, organizations can create clear, engaging e-learning content that simplifies the onboarding process and accelerates user familiarity with applications. The platform merges authoring and documentation capabilities with a learning management system and real-time live support, offering a seamless experience for users and administrators alike. datango is ideal for software rollouts, change management projects, documentation generation, and boosting user performance and productivity. Its powerful Performance Suite helps companies deploy new software faster while increasing user competence and broadening skill sets. datango supports every phase of digital transformation, from initial training to ongoing support, ensuring higher adoption rates and better return on investment. By consolidating multiple tools into one platform, it minimizes training complexity and operational overhead. The platform’s focus on clear communication and easy usability empowers users to quickly adapt to technological changes. Additionally, datango helps organizations maintain up-to-date documentation that evolves with software updates. Overall, it serves as a vital partner for companies looking to accelerate technology adoption and drive lasting user success.

What is Product Fruits?

Product Fruits is an intuitive, no-code platform designed to enhance user adoption for web applications, enabling you to effectively onboard users and help them discover the value of your product while steering them towards their pivotal "aha moment." This comprehensive tool encompasses everything necessary to elevate user onboarding for your application, including interactive product tours, guides, walkthroughs, helpful hints, beacons, tooltips, onboarding checklists, in-app announcements, user feedback collection mechanisms, one-click bug reporting, and a built-in help center accessible via a Life Ring Button, along with a knowledge base for further assistance. Our clients have reported significant improvements in conversion rates, a decrease in user churn, and a reduction in support inquiries. Designed with the non-technical user in mind, the Product Fruits editor enables anyone to craft visually appealing onboarding experiences without requiring any coding expertise. We proudly serve SaaS companies across the globe, assisting them in boosting conversions, minimizing churn, and decreasing the volume of support tickets, all while ensuring that you can get started in less than five minutes, with a free trial option available for new users. With its user-friendly interface and powerful features, Product Fruits stands out as an invaluable tool for companies aiming to optimize their user engagement strategies.

Media

No images available

Media

Integrations Supported

Integrations Supported

ActiveCampaign
Crisp
Customer.io
Freshdesk
Google Analytics
Heap
HubSpot CRM
HubSpot Customer Platform
Intercom
Mixpanel
Slack
Smartlook
Typeform
Zendesk Chat

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$79 per month
$59 per month with yearly payment
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PARIS AG

Date Founded

2016

Company Location

Germany

Company Website

datango.com

Company Facts

Organization Name

Product Fruits

Date Founded

2020

Company Location

Czech Republic

Company Website

productfruits.com/

Categories and Features

Categories and Features

Customer Communications Management

Interactive Content
On-Demand Communications
Personalization
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Gamification

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management

Customer Feedback

Bug Reports
Screenshot / Screen Capture
Surveys

Customer Onboarding

Not specified

Customer Self-Service

Not specified

Customer Success

Customer Engagement
Onboarding

Customer Training

Not specified

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Knowledge Management

Cataloging / Categorization
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

No-Code Development

Drag & Drop
Templates
Web / Mobile App Development
Workflow Management

Onboarding

Orientation Management
Training Management

Personalization

Behavioral Targeting
Campaign Segmentation
Experience Management

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