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What is deepdots?

deepdots is a powerful customer intelligence platform designed to transform how businesses collect, analyze, and act on customer feedback by delivering unified, real-time insights. It consolidates all feedback from various channels into a single platform, eliminating data silos and empowering teams with human-level accurate AI analysis that identifies trends, sentiment, and themes with reliability. The platform’s AI-powered surveys dynamically tailor questions based on user input, ensuring responses are precise and actionable. Businesses can deploy customizable AI agents that proactively search, evaluate, and categorize feedback data to flag issues like negative-to-positive sentiment shifts or rising support ticket volumes. deepdots automates 100% of manual feedback processes, enabling companies to gain 40% more actionable insights while reducing time spent analyzing data by 75%. Its commitment to privacy is demonstrated by hosting proprietary AI models on private European servers without training on customer data. deepdots meets enterprise security standards with SOC 2 Type II certification and regular vulnerability testing. The platform integrates seamlessly with all data sources, giving businesses a comprehensive understanding of customer sentiment and behavior. Deepdots treats clients as partners, providing ongoing support and adaptation of AI models to fit evolving business needs. This combination of advanced AI technology, privacy, and partnership ensures companies can make faster, smarter decisions that enhance customer experiences and business outcomes.

What is BeHeard?

BeHeard is an AI-native conversational research platform built to turn customer feedback into actionable marketing insights. It replaces static surveys with AI-driven interviews that ask smart follow-up questions to uncover deeper motivations. BeHeard supports research across the entire marketing funnel, from brand awareness to customer retention. The platform enables teams to design surveys quickly, even without research expertise. AI engages respondents in natural conversations, generating richer and more authentic responses. Advanced analysis tools surface the “why” behind answers, not just the numbers. BeHeard accelerates insight generation, delivering results in hours instead of weeks. Research findings are automatically converted into shareable, branded assets for campaigns and storytelling. Teams can access millions of consumers or bring their own customer data. BeHeard helps improve messaging, optimize conversions, and reduce churn with clarity. It compounds insights across campaigns and funnels for long-term growth. Ultimately, BeHeard helps brands listen better, act faster, and convert more.

Media

Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$3000/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

deepdots

Date Founded

2023

Company Location

Denmark

Company Website

deepdots.com

Company Facts

Organization Name

BeHeard Labs

Date Founded

2024

Company Location

United States

Company Website

www.gobeheard.com

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Tools

Not specified

Survey

Not specified

Categories and Features

AI Tools

Not specified

Customer Feedback

Not specified

Market Research

Not specified

Survey

Not specified

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