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What is dinerr?

Dinerr is a robust cloud-based solution tailored for restaurant owners, managers, and front-of-house staff, offering a wide range of features such as digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery services. Its dashboard allows for efficient management of live orders, kitchen workflows, table assignments, reservations, waitlists, guest communications, and analytics. Furthermore, Dinerr Mobile enables staff to manage orders and tables from iPhone, iPad, and Android devices, while the web application remains accessible through any internet browser. The Pro version elevates the user experience with sophisticated tools for reservations, table management, analytics, and staffing, and the Premium tier adds functionalities like AI-driven phone answering, Google Business Profile management, review tracking, staff scheduling, payroll-hour monitoring, and various POS system integrations. Restaurants can connect with platforms such as Square, Clover, Uber Direct, and QuickBooks Online when available, ensuring a versatile operational experience. The platform provides global access to its menus and management features, although payment processing and partner integrations may differ based on the country and provider. The Free Plan includes fundamental functions like digital menus, QR ordering, and guest payment capabilities, while premium plans offer a 14-day free trial, giving potential users a chance to test the platform's extensive features before making a commitment. Overall, Dinerr is dedicated to optimizing restaurant operations and improving customer experiences across a multitude of locations, ultimately fostering greater efficiency and satisfaction within the dining industry. By leveraging technology, Dinerr aims to simplify complex processes and empower restaurant teams to focus on delivering exceptional service.

What is Infor SmartSeries?

Infor SmartSeries represents a robust software suite that combines intuitive restaurant point of sale (POS) features with extensive enterprise solutions. This cutting-edge system incorporates sophisticated technologies that boost production automation and refine inventory management, ultimately aiding in cost reduction and enhancing the quality of customer service. The cohesive tools found within SmartSeries facilitate a smooth flow of information across various environments, including restaurants, corporate offices, and franchises. Furthermore, the platform is designed to be customizable, allowing businesses to adjust features according to their unique operational requirements, which helps improve efficiency based on their specific type, kitchen layout, drive-through operations, unique menu offerings, and client preferences. For eateries that handle significant customer volumes, whether in table service or quick-service formats, SmartSeries equips them with powerful back-of-house functionalities that work in tandem with front-of-house POS systems, thereby enhancing staff coordination and elevating customer satisfaction. Additionally, the system’s adaptability and integration capabilities make Infor SmartSeries an indispensable resource for restaurants striving to excel in a competitive landscape, ensuring they can meet and exceed evolving market demands. This comprehensive approach positions establishments to respond effectively to customer needs and operational challenges alike.

Media

Media

Integrations Supported

Clover
Google Business Profile
QuickBooks Online
Stripe

Integrations Supported

API Availability

API Availability

Pricing Information

$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

dinerr LLC

Company Location

United States

Company Website

dinerr.com

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/smartseries

Categories and Features

Online Ordering

Not specified

Restaurant Management

Not specified

Categories and Features

Restaurant Management

Not specified

Restaurant POS

Not specified

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