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What is dinerr?

Dinerr is a robust cloud-based solution tailored for restaurant owners, managers, and front-of-house staff, offering a wide range of features such as digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery services. Its dashboard allows for efficient management of live orders, kitchen workflows, table assignments, reservations, waitlists, guest communications, and analytics. Furthermore, Dinerr Mobile enables staff to manage orders and tables from iPhone, iPad, and Android devices, while the web application remains accessible through any internet browser. The Pro version elevates the user experience with sophisticated tools for reservations, table management, analytics, and staffing, and the Premium tier adds functionalities like AI-driven phone answering, Google Business Profile management, review tracking, staff scheduling, payroll-hour monitoring, and various POS system integrations. Restaurants can connect with platforms such as Square, Clover, Uber Direct, and QuickBooks Online when available, ensuring a versatile operational experience. The platform provides global access to its menus and management features, although payment processing and partner integrations may differ based on the country and provider. The Free Plan includes fundamental functions like digital menus, QR ordering, and guest payment capabilities, while premium plans offer a 14-day free trial, giving potential users a chance to test the platform's extensive features before making a commitment. Overall, Dinerr is dedicated to optimizing restaurant operations and improving customer experiences across a multitude of locations, ultimately fostering greater efficiency and satisfaction within the dining industry. By leveraging technology, Dinerr aims to simplify complex processes and empower restaurant teams to focus on delivering exceptional service.

What is ResEasy?

ResEasy stands out as the most user-friendly, powerful, and intuitive app for making restaurant reservations available today. The app's sophisticated waitlist management features streamline front-of-house operations, enabling quicker guest seating. You have the flexibility to assign tables either manually or through an automated system, which allows for increased guest capacity. With a customizable floor map, you can easily monitor occupancy levels and table statuses. Timely service is crucial to ensuring that your guests enjoy a relaxing experience, and high standards of professionalism are showcased through attentive and prompt assistance. Enhanced automated communication features can significantly elevate both reservation management and guest relations. The platform enables you to accept online reservations around the clock through your website, social media, listing sites, and Google Reserve, ensuring that you never miss an opportunity. Additionally, our "credit card holds" system can help mitigate the impact of no-shows, allowing for credit card deposits to be collected for specific reservations, thus safeguarding your restaurant's revenue. With these comprehensive features, ResEasy is designed to optimize your dining establishment's efficiency and guest satisfaction.

Media

Media

Integrations Supported

Clover
Google Business Profile
QuickBooks Online
Stripe

Integrations Supported

Aloha
Lightspeed Retail
Maitre'D POS
Mango Voice
Oracle MICROS POS
POSitouch
Square POS
Squirrel POS
Telegram
Tripadvisor
Twilio
WhatsApp
Wix

API Availability

API Availability

Has API

Pricing Information

$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Version
Free Trial Offered?

Pricing Information

$109 per month
Pro Plan - $109 per month (unlimited covers)
Ultimate - $169 per month (unlimited covers)
Enterprise - 10+ licenses
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

dinerr LLC

Company Location

United States

Company Website

dinerr.com

Company Facts

Organization Name

ResSolutions

Date Founded

2009

Company Location

Canada

Company Website

resosolutions.com/restaurant-reservation-system

Categories and Features

Online Ordering

Not specified

Restaurant Management

Not specified

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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