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What is dinerr?

Dinerr is a robust cloud-based solution tailored for restaurant owners, managers, and front-of-house staff, offering a wide range of features such as digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery services. Its dashboard allows for efficient management of live orders, kitchen workflows, table assignments, reservations, waitlists, guest communications, and analytics. Furthermore, Dinerr Mobile enables staff to manage orders and tables from iPhone, iPad, and Android devices, while the web application remains accessible through any internet browser. The Pro version elevates the user experience with sophisticated tools for reservations, table management, analytics, and staffing, and the Premium tier adds functionalities like AI-driven phone answering, Google Business Profile management, review tracking, staff scheduling, payroll-hour monitoring, and various POS system integrations. Restaurants can connect with platforms such as Square, Clover, Uber Direct, and QuickBooks Online when available, ensuring a versatile operational experience. The platform provides global access to its menus and management features, although payment processing and partner integrations may differ based on the country and provider. The Free Plan includes fundamental functions like digital menus, QR ordering, and guest payment capabilities, while premium plans offer a 14-day free trial, giving potential users a chance to test the platform's extensive features before making a commitment. Overall, Dinerr is dedicated to optimizing restaurant operations and improving customer experiences across a multitude of locations, ultimately fostering greater efficiency and satisfaction within the dining industry. By leveraging technology, Dinerr aims to simplify complex processes and empower restaurant teams to focus on delivering exceptional service.

What is RestaurantConnect?

It is evident that the increasing costs of food and labor are placing immense pressure on businesses, making it progressively harder to secure dependable staff. Vendors across the board appear to be raising their prices, which results in a diminishing sense of joy in the workplace, where merely surviving has become the top priority. Often, our attention is consumed by the frantic demands of backend operations, yet we must remain mindful of the patrons who are the foundation of our industry. As operational hurdles take center stage, it is vital to implement necessary changes, as overlooking customer needs could allow competitors to snatch away their loyalty. While our guests should always be our primary concern, it is equally important to understand that failing to optimize revenue in light of escalating costs could jeopardize both our menu offerings and the talented team responsible for creating exceptional dining experiences. Consequently, it is essential to find a harmonious balance between maintaining operational viability and ensuring customer contentment, as this equilibrium is crucial for achieving sustained success in the competitive landscape of the business. Ultimately, the challenge lies in navigating these complexities without losing sight of the passion that initially drew us to this industry.

Media

Media

Integrations Supported

Clover
Google Business Profile
QuickBooks Online
Stripe

Integrations Supported

API Availability

API Availability

Pricing Information

$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

dinerr LLC

Company Location

United States

Company Website

dinerr.com

Company Facts

Organization Name

RestaurantConnect

Company Website

www.restaurantconnect.com

Categories and Features

Online Ordering

Not specified

Restaurant Management

Not specified

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Reporting/Analytics
Reservations Management
Table Management

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