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What is dinerr?

Dinerr is a robust cloud-based solution tailored for restaurant owners, managers, and front-of-house staff, offering a wide range of features such as digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery services. Its dashboard allows for efficient management of live orders, kitchen workflows, table assignments, reservations, waitlists, guest communications, and analytics. Furthermore, Dinerr Mobile enables staff to manage orders and tables from iPhone, iPad, and Android devices, while the web application remains accessible through any internet browser. The Pro version elevates the user experience with sophisticated tools for reservations, table management, analytics, and staffing, and the Premium tier adds functionalities like AI-driven phone answering, Google Business Profile management, review tracking, staff scheduling, payroll-hour monitoring, and various POS system integrations. Restaurants can connect with platforms such as Square, Clover, Uber Direct, and QuickBooks Online when available, ensuring a versatile operational experience. The platform provides global access to its menus and management features, although payment processing and partner integrations may differ based on the country and provider. The Free Plan includes fundamental functions like digital menus, QR ordering, and guest payment capabilities, while premium plans offer a 14-day free trial, giving potential users a chance to test the platform's extensive features before making a commitment. Overall, Dinerr is dedicated to optimizing restaurant operations and improving customer experiences across a multitude of locations, ultimately fostering greater efficiency and satisfaction within the dining industry. By leveraging technology, Dinerr aims to simplify complex processes and empower restaurant teams to focus on delivering exceptional service.

What is SpotOn?

SpotOn Restaurant stands out as a highly integrated and all-encompassing solution in the market. It provides an array of services, including a cloud-based POS system, commission-free online ordering, reservation management, and labor management software, catering to the needs of contemporary restaurant owners. Unlike many larger POS providers, it eliminates common frustrations such as lengthy contracts, unexpected fees and price increases, and a lack of personalized support. This makes it an appealing choice for those seeking a hassle-free experience in managing their restaurant operations effectively.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online
ADP BizPro
BeerSAVER
BevSpot
Captain
ChefTab
Choice QR
DAVO by Avalara
Flipdish
HotSchedules
Incentivio
Marqii
PayDay Portal
Paycor
Restaurant Systems Pro
Sculpture Hospitality
Shogo
SpotOn Teamwork
TipHaus

API Availability

API Availability

Has API

Pricing Information

$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Version
Free Trial Offered?

Pricing Information

$0/month
Quick Start - $0, Counter Service (upgraded) - $99, Full-Service $135

No contracts
Processing as low as 1.99% + .25
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

dinerr LLC

Company Location

United States

Company Website

dinerr.com

Company Facts

Organization Name

SpotOn

Date Founded

2017

Company Location

United States

Company Website

spoton.pxf.io/oq2Aon

Categories and Features

Online Ordering

Not specified

Restaurant Management

Not specified

Categories and Features

Appointment Scheduling

Automated Scheduling
Calendar Sync
Client Database
Multi-Location
Online Booking
Online Payments

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Brewery

Not specified

Customer Loyalty

Customer Activity Tracking
Gift Card System
Loyalty Card System
Referral Tracking
Rewards Management

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Inventory Management
Menu Planning
Point of Sale (POS)
Schools

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Payment Processing

Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Receipt Printing

Point of Sale

Barcode Scanning
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS

Reputation Management

Not specified

Restaurant Management

Food Costing
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

CRM
Menu Management
Online Ordering
SMS Marketing
Social Media Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Retail POS Systems

Not specified

Review Management

Not specified

Tip Distribution

Not specified

Virtual Terminals

Not specified

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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