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What is dinerr?
Dinerr is a robust cloud-based solution tailored for restaurant owners, managers, and front-of-house staff, offering a wide range of features such as digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery services. Its dashboard allows for efficient management of live orders, kitchen workflows, table assignments, reservations, waitlists, guest communications, and analytics. Furthermore, Dinerr Mobile enables staff to manage orders and tables from iPhone, iPad, and Android devices, while the web application remains accessible through any internet browser. The Pro version elevates the user experience with sophisticated tools for reservations, table management, analytics, and staffing, and the Premium tier adds functionalities like AI-driven phone answering, Google Business Profile management, review tracking, staff scheduling, payroll-hour monitoring, and various POS system integrations. Restaurants can connect with platforms such as Square, Clover, Uber Direct, and QuickBooks Online when available, ensuring a versatile operational experience. The platform provides global access to its menus and management features, although payment processing and partner integrations may differ based on the country and provider. The Free Plan includes fundamental functions like digital menus, QR ordering, and guest payment capabilities, while premium plans offer a 14-day free trial, giving potential users a chance to test the platform's extensive features before making a commitment. Overall, Dinerr is dedicated to optimizing restaurant operations and improving customer experiences across a multitude of locations, ultimately fostering greater efficiency and satisfaction within the dining industry. By leveraging technology, Dinerr aims to simplify complex processes and empower restaurant teams to focus on delivering exceptional service.
What is Zenchef?
We bring restaurants and guests together, forging stronger connections and making every dining experience more engaging. By merging the latest technology with the human touch, we offer restaurants the tools, services, and support they need to streamline their operations, improve efficiency, boost profits, and deliver unforgettable guest experiences. Zenchef is a fully integrated platform that combines reservations, mobile payments, and loyalty features into one solution. Founded in 2010, Zenchef now serves over 7,000 customers across 15 countries, providing restaurateurs with a complete customer experience management tool that covers every stage of the service process—before, during, and after the meal. With zero commissions and no intermediaries, restaurant owners maintain total control and independence. Zenchef’s single software solution enables owners to manage reservations, their website, digital menus, click & collect services, customer reviews, marketing campaigns, digital payment through QR codes, and customer files all from one platform. It also integrates customer loyalty programs and provides powerful analytics to help restaurants grow. With features that automate tasks and track performance, Zenchef makes it easier to keep customers engaged and increase return visits. The platform’s efficiency is evident in key metrics, including saving restaurant owners 2 hours per day, reducing no-shows to under 1%, and increasing table turnover by over 30%.
API Availability
API Availability
Has API
Pricing Information
$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
dinerr LLC
Company Location
United States
Company Website
dinerr.com
Company Facts
Organization Name
Zenchef
Date Founded
2010
Company Location
France
Company Website
www.zenchef.com
Categories and Features
Online Ordering
Not specified
Restaurant Management
Not specified
Restaurant Reservations
Not specified
Categories and Features
Restaurant Management
Menu Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management