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What is DirectDialogs?

Discover an all-encompassing loyalty platform that seamlessly integrates with your point of sale (POS), mobile application, website, e-commerce systems, and communication avenues. Our fully customizable white-label service enables you to design and oversee a personalized loyalty program tailored for both single and multi-location enterprises within our award-winning framework. Every interaction your customers have, whether at the POS, through mobile, or on the website, will be exclusively with your brand, while our platform works quietly in the background. You can choose to issue reward cards featuring your logo or initiate a cardless loyalty program through mobile numbers. Furthermore, mobile applications serve as a fantastic avenue for enhancing customer engagement, allowing users to check their points balance, locate the nearest store, and explore current offers. Additionally, our standalone loyalty app, available for both Android and iOS, can be customized to meet your precise business needs, ensuring it reflects your brand's identity and objectives. This level of adaptability enhances the customer experience, fostering loyalty and motivating repeat transactions, which ultimately contributes to your business's growth. By integrating these various components, you create a cohesive ecosystem that keeps your customers connected and engaged with your brand.

What is Lightning Online POS?

The Lightning Retail Point of Sale system provides a secure, adaptable, and dependable POS experience tailored for various business sizes, from small to medium enterprises to large franchises. This cost-effective solution is ideal for both independent stores and multi-location operations, featuring comprehensive inventory management, marketing tools, transaction auditing, and employee management capabilities. One of Lightning's standout features is its remarkable flexibility, as the system has undergone numerous updates over the years to meet the evolving demands of diverse businesses. Additionally, it allows for customizable employee access controls, discount group settings, and efficient handling of returns and refunds, ensuring a smooth operational flow. To enhance customer relationships, Lightning POS incorporates a robust loyalty rewards program that promotes customer retention, along with a range of detailed reports, enabling businesses to track daily points redeemed, customer histories, and gift card balances effectively. Furthermore, our Lightning E-commerce add-on ensures a seamless connection between your website and the POS system, providing instant inventory updates and smooth transaction processing. Our dedicated team will assist you in developing a branded E-commerce site and a tailored mobile application to elevate your business presence online. Reach out to us today for a complimentary demo and take the first step towards transforming your retail operations. With Lightning, the future of your business is just a call away.

Media

Media

Integrations Supported

Constant Contact
DoorDash
Drizly
First Data
Instacart
Minibar
QuickBooks Online
TSYS
Worldpay
delivery.com

Integrations Supported

Constant Contact
DoorDash
Drizly
First Data
Instacart
Minibar
QuickBooks Online
TSYS
Worldpay
delivery.com

API Availability

Has API

API Availability

Has API

Pricing Information

$15.00/month
Free Trial Offered?
Free Version

Pricing Information

$139.00/per mo.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DirectDialogs

Date Founded

2011

Company Location

United States

Company Website

www.directdialogs.com

Company Facts

Organization Name

Computer Perfect

Date Founded

1989

Company Location

United States

Company Website

www.computerperfect.com

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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