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What is dispatchGate?

Designed specifically for various industries including field service dispatch, courier operations, security, plumbing, electrical services, and general maintenance, this system streamlines job entry with customizable fields and user-friendly dropdown menus. It offers real-time job dispatching to mobile devices and simplifies job oversight through automated status notifications. The Desktop or Web Dispatcher serves as a versatile command hub for efficiently managing all jobs. A background processor guarantees smooth communication with mobile units while handling numerous automated tasks. The Web-based FieldAgent enables users to access and adjust their jobs while on-site, enhancing flexibility. Furthermore, dispatchGate can be customized to align with unique business needs, ensuring optimal functionality. The dispatchGate Dispatcher consolidates job management into a single interface, allowing for straightforward tracking of each job's progress. Operating directly from the dispatchGate Engine, this system is integral to the overall dispatchGate software suite, delivering a thorough solution for effective job administration. With its blend of customizable options and real-time features, it greatly boosts workflow efficiency across diverse industries and encourages seamless collaboration among team members. Ultimately, this innovative approach to job management is poised to transform operational practices for businesses seeking to enhance service delivery.

What is Computer Aided Dispatch?

The Computer-Aided Dispatch (CAD) System equips dispatchers to handle complex and numerous incidents effortlessly, thereby greatly enhancing their ability to maintain optimal safety for first responders. Entering calls only requires minimal information, and the system automatically records the date and time of each entry. Both Call Takers and Dispatchers are provided access to a comprehensive set of features, enabling all dispatch personnel to view and modify the same Call for Service in real-time, which ensures that every detail enriches the overall record. Furthermore, the CAD System grants dispatchers immediate access to names stored in various Criminal Information Systems (CIS), along with details regarding ongoing and previous incidents, including the ability to review those incidents, response protocols, contact information, and additional data related to the location. This crucial information can be communicated to Mobile Units, which significantly boosts officer awareness and enhances operational efficiency. The seamless integration of these functionalities not only streamlines the dispatching process but also cultivates better communication among all involved personnel, ultimately leading to a more coordinated response to emergencies. The CAD System represents a vital tool in modern emergency management, enabling teams to respond effectively in high-pressure situations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dispatch Management Solutions

Date Founded

2018

Company Location

New Zealand

Company Website

www.dispatching.co.nz/

Company Facts

Organization Name

Computer Information Systems

Date Founded

1985

Company Location

United States

Company Website

www.cis.com/systems

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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