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What is door2door?

No matter if you lean towards electric, autonomous, or conventional vehicles, door2door's cutting-edge technology enables you to launch, manage, and enhance innovative mobility solutions on an international level. Dive into the door2door Mobility Platform™ to discover an ideal strategy tailored to your customers' requirements. Should you need ridepooling software, state-of-the-art technology for self-driving shuttles, all-encompassing multimodal mobile applications (MaaS), or sophisticated analytical and transportation planning resources, our committed teams of experts are here to support your success with our exceptional technology. At door2door, we make it possible to offer groundbreaking mobility services, whether they are operated by machines or people. Our intelligent fleets are designed to prioritize passenger satisfaction and operational efficiency, no matter the brand of the vehicle. The door2door Mobility Platform™ includes all the vital tools necessary to deliver effective mobility services and adapt to the changing demands of transportation. By collaborating with us, you are not merely integrating technology; you are stepping into a future filled with fluid and interconnected mobility solutions that enhance user experience and drive growth.

What is Ibbü?

Ibbü, developed by iAdvize, operates as a responsive network of specialists designed to elevate your brand's presence. These enthusiastic advocates genuinely represent your products and services. They possess an innate ability to engage customers, enriching each interaction with a distinctive touch of personalization. Interestingly, a significant number of brands miss out on approximately 70% of potential customer interactions by limiting their availability to conventional business hours, generally from 9 AM to 5 PM. In contrast, ibbü offers round-the-clock access to its experts, ensuring that customers can have a real and engaging online shopping experience at any hour. The specialists are compensated through various plans tailored to your business objectives, whether that involves payments per conversation or per successful transaction following an interaction. No matter the compensation structure, these professionals remain dedicated to providing high-quality service consistently. Ibbü effectively meets the demand for continuous, on-demand customer assistance and support. Partnering with iAdvize makes it easy to kick off a project and select the perfect experts with just a simple click, allowing brands to fully harness their potential for customer engagement effortlessly. This accessibility ensures that brands can maintain a competitive edge in today’s fast-paced market.

Media

Media

Integrations Supported

Google Analytics
Salesforce
Zendesk

Integrations Supported

Google Analytics
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

door2door

Date Founded

2012

Company Location

Germany

Company Website

door2door.io/en/

Company Facts

Organization Name

iAdvize

Date Founded

2010

Company Location

France

Company Website

www.iadvize.com/en/ibbu/

Categories and Features

Public Transportation

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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