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What is doxo?

Transform your business's electronic payment experience with doxoDIRECT, the largest bill payment network in the country. Doxo provides a simple, secure, and fast bill payment solution accessible on any device your customers prefer. By adopting doxoDIRECT, both your business and its customers will enjoy the benefits of an intuitive, mobile-friendly payment platform. The onboarding for doxoDIRECT is not only swift but also completely free of charge. Experience quick and cost-free direct deposit payments, as well as improved mobile payment methods through Apple Pay and apps available for both iOS and Android devices. Take advantage of real-time account validation and effortless reconciliation without exceptions. The service is tailored for convenience, offering features such as overdraft protection, auto-pay, e-billing, IVR capabilities, and a paperless billing option. An online dashboard will give you immediate insights into payment transactions. While many billing companies provide payment methods on their websites, a large number of customers do not log in to each site monthly, resulting in many payments being made through alternative means like mail, bank transfers, and cash. Consequently, businesses are turning to doxoDIRECT to bridge this gap, enhancing customer interaction while simplifying the payment experience. This strategic shift not only boosts customer satisfaction but also optimizes billing processes, paving the way for a brighter, more efficient financial future.

What is AppealsPlus?

AppealsPlus™ is a cutting-edge cloud-based solution that automatically evaluates ERAs by applying targeted rules to sort ambiguous payments and denials into specific work queues, while also utilizing dashboards and key performance indicators for effective quantitative oversight that informs strategic choices. The regulatory environment is continuously changing and can alter unexpectedly, providing minimal time for both providers and their patients to adjust accordingly. Many providers grapple with uncertainty about their patients' ability or willingness to pay bills after procedures. A common misstep among research, vendors, and software developers is the realization that the term denial is interpreted differently by various physicians, billers, and institutions. To ensure that our solution aligns perfectly with your team's unique requirements, we will facilitate a customized implementation process that spans four weeks. After this initial setup, feel free to contact us anytime with questions or concerns, as we are dedicated to supporting you throughout your entire experience. This ongoing partnership allows for timely adjustments to be made, ultimately improving your overall satisfaction with our service. Additionally, we believe that consistent communication is key to a successful collaboration, ensuring that your needs are always met.

Media

Media

Integrations Supported

Axys

Integrations Supported

Axys

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

doxo

Date Founded

2008

Company Location

United States

Company Website

www.doxo.com

Company Facts

Organization Name

Etactics

Company Location

United States

Company Website

etactics.com/appealsplus

Categories and Features

Accounts Payable

Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

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