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What is DrChrono?

Boost the efficiency of your healthcare establishment by adopting DrChrono’s all-in-one platform, which integrates practice management, electronic health records, and medical billing into a cohesive system. With its modern and intuitive interface, coupled with a wide range of advanced features, DrChrono empowers healthcare providers to enhance the quality of patient care. Medical professionals can easily manage patient appointments, update and assess medical charts, and process billing tasks with minimal effort. This comprehensive solution simplifies workflows, enabling healthcare teams to dedicate more attention to patient needs rather than administrative duties. As a result, the overall experience for both providers and patients is significantly improved, fostering better health outcomes.

What is Hello Patient?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

Media

Media

Integrations Supported

Birdeye
Box
CrelioHealth
DOCTRIX
Dastify Solutions
DeepScribe
Demandforce
Diagna
FlexScanMD
FlowHealth
GigTel
Medsender
Motileo
Prevounce
Recupra
Reputation.com
Ricoh
Square for Retail

Integrations Supported

Freshdesk
eClinicalWorks

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Usage based (per conversation). Charged per minute and conversation (for text and web chat)

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

DrChrono

Date Founded

2009

Company Location

United States

Company Website

www.drchrono.com

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Categories and Features

Anesthesiology

Not specified

Chiropractic

Appointment Management
Billing & Invoicing
Claims Management
EHR Certified
Outcome Assessments
Patient Account Management
Patient Records
SOAP Notes

Claims Processing

Co-Pay & Deductible Tracking
Electronic Claims
Paper-Based Claims

Dermatology

Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Patient Portal
Progress Notes
Scheduling

e-Prescribing

Clinical Alerts
Drug Reference Database
EPCS
Electronic Prior Authorization
Formulary Management
Medication History
Prescription Renewals
Refill Management

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
Handwriting Recognition
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Healthcare APIs

Not specified

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Spa

Appointment Management
Before & After Pictures
Client Management
HIPAA Compliant

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Occupational Therapy

Billing & Invoicing
Insurance Management
Patient Records
Patient Registration
Patient Scheduling
Practice Management

Ophthalmology

Not specified

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Physical Therapy

Activity Monitoring
Appointment Management
Assessments
Billing & Invoicing
Exercise Management
Insurance Management
Multi-Location
Patient Records
Practice Management
Progress Notes
Treatment Plans

Plastic Surgery

Appointment Management
Before & After Pictures
Claims Management
Inventory Management
Patient Billing
Patient Flow Management
Patient Portal
Patient Records Management
Scheduling

Podiatry

Appointment Management
Patient Records

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
HIPAA Compliant
Multi-Provider Practice
Patient Queue Management
Practice Management
Video Conferencing

Therapy

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Dental

Appointment Management
Appointment Reminders
Patient Billing
Patient Records Management

Dermatology

HIPAA Compliant
Scheduling

Healthcare AI

Not specified

Optometry

Appointment Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Personal Health Record
Progress Tracking

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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