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What is dwellingLIVE?

dwellingLIVE operates under the banner of FRONTSTEPS, a well-respected leader in community management and security solutions. Our comprehensive software suite is tailored specifically for home builders, optimizing the processes involved in selling, managing, and securing master-planned communities. Among the security features we offer are credentialed access, visitor management, mobile patrol services, and concierge assistance at the front desk. With dwellingLIVE, homeowners benefit from a secure and personalized environment that enhances their living experience. Moreover, our platform promotes homeowner education and fosters long-term satisfaction while strengthening the builder’s brand identity. dwellingLIVE equips users with quick access to essential information about their residences. Our robust communication tools enable builders to maintain seamless connections with homeowners. Additionally, homeowners can effortlessly access maintenance manuals, floor plans, paint color selections, and service requests with a simple tap on their devices. This streamlined experience not only enhances usability but also cultivates a deeper relationship between builders and their clients, ultimately boosting satisfaction across the community. By prioritizing both security and communication, dwellingLIVE stands out as an essential resource for modern living.

What is Toveta?

Toveta is an all-encompassing software solution designed specifically for aftercare and defect management, catering to the needs of residential developers. It empowers customer care teams to manage service requests efficiently once homes are handed over to new owners, meticulously tracking everything from initial homeowner feedback to the ultimate resolution of issues. Homeowners can conveniently report problems by uploading images and marking defects on a floor plan, while also having the ability to track progress, access vital documents, and engage directly with the developer's support team. In addition, staff members have the tools to evaluate these reports, set deadlines, assign tasks to both in-house personnel and external contractors, and coordinate necessary inspections. Contractors receive a clear outline of their responsibilities and can submit proof of task completion, at which point the developer's team assesses whether to close the case or request further work. Every record pertaining to defects, documentation, and communications is securely linked to the property, ensuring that important context is preserved through changes in development teams and personnel. Toveta also boasts a homeowner portal customized to reflect the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard to track important metrics. Furthermore, its pricing model is based on the number of active homes, which eliminates additional charges for staff, homeowners, or contractors, thereby presenting a flexible option for developers. This comprehensive platform not only simplifies the aftercare process but also significantly improves the overall experience for customers, ultimately fostering stronger relationships between homeowners and developers.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

dwellingLIVE

Company Website

dwellinglive.com

Company Facts

Organization Name

Wise Monks

Date Founded

2008

Company Location

Lithuania

Company Website

toveta.app/

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Warranty Management

Not specified

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