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What is e-GDS Survey?

Engaging with your guests is essential for witnessing your business thrive! From the time they make a reservation until after they check out, keeping a connection with your guests can significantly improve their overall experience. The e-GDS Survey is an important resource for increasing your guests' satisfaction. Actively listening to your clients is the most effective way to enhance their experience and make timely improvements to your services. With the e-GDS Survey, you can connect with your clients throughout their entire journey, from the initial booking through various channels to the feedback after their stay, including recognizing special moments. This method allows you to collect direct reviews, gain deeper insights into your clients' preferences, and create more enjoyable experiences for them. By prioritizing guest loyalty, increasing bookings, and continually enhancing the quality of service, your business can embark on a trajectory of impressive growth! Additionally, utilizing this data can assist you in customizing your offerings to better align with the changing demands of your customers, ensuring sustained satisfaction and engagement.

What is Criton?

Criton serves as a platform designed for enhancing guest interactions and facilitating integrations, thereby streamlining the digital transformation process in hotels. It enables operators to cut costs, connect better with guests, and boost revenue streams. By utilizing Criton, you can develop a personalized Hotel Guest App, which minimizes physical contact, enhances accessibility for guests, and contributes to cost savings. This app not only enables guests to access essential information before, during, and after their stay but also allows for the promotion of additional services and facilities, ultimately leading to increased revenue. Guests can view images, explore dining choices, engage with your social media channels, and book various services directly through the app. Such features significantly enhance upselling opportunities and improve RevPAR. Additionally, you can easily share promotions and keep guests updated through targeted location-based push notifications. For hotel owners with multiple locations, the app provides a comprehensive view of all properties, allowing guests to easily browse amenities and make informed booking decisions. This holistic approach to guest engagement ultimately transforms the hotel experience and fosters loyalty.

Media

Media

Integrations Supported

Facebook

Integrations Supported

Facebook

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$8.50/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

e-GDS

Date Founded

1997

Company Location

Portugal

Company Website

www.e-gds.com/en/Main/Your-Solutions/Survey.aspx

Company Facts

Organization Name

Information Apps

Company Location

United Kingdom

Company Website

www.critonapps.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

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