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What is e-GDS Survey?

Engaging with your guests is essential for witnessing your business thrive! From the time they make a reservation until after they check out, keeping a connection with your guests can significantly improve their overall experience. The e-GDS Survey is an important resource for increasing your guests' satisfaction. Actively listening to your clients is the most effective way to enhance their experience and make timely improvements to your services. With the e-GDS Survey, you can connect with your clients throughout their entire journey, from the initial booking through various channels to the feedback after their stay, including recognizing special moments. This method allows you to collect direct reviews, gain deeper insights into your clients' preferences, and create more enjoyable experiences for them. By prioritizing guest loyalty, increasing bookings, and continually enhancing the quality of service, your business can embark on a trajectory of impressive growth! Additionally, utilizing this data can assist you in customizing your offerings to better align with the changing demands of your customers, ensuring sustained satisfaction and engagement.

What is DigitalGuest?

We are excited to unveil a holistic guest experience platform that covers every aspect of the guest journey, starting from the planning phase and continuing through to the end of their visit, all conveniently available via a single web application. This adaptable platform effectively combines a variety of services, such as dining options, transportation services, food delivery, local attractions, bike rentals, and additional booking solutions, ensuring everything is consolidated in one easily navigable space. Consequently, guests will have instant access to all the necessary tools for their trip right at their fingertips. They can check in prior to arrival and acquire vital information about their stay well before entering the premises, which heightens their anticipation for the upcoming experience. To facilitate restaurant bookings and a range of leisure activities, various software tools can be seamlessly integrated into the DigitalGuest platform simply by inserting the relevant software links behind the designated buttons. Additionally, to broaden the scope of services and enhance the functionality of DigitalGuest across different sectors, we have incorporated an open API. At any stage of their journey, guests are empowered to effortlessly retrieve all essential information related to their stay, guaranteeing a seamless and pleasurable experience from beginning to end. This forward-thinking strategy not only improves guest satisfaction but also optimizes the management processes for hospitality providers, resulting in a win-win situation for all involved. Ultimately, this platform represents a significant step forward in redefining how guests interact with their accommodations and the surrounding area.

Media

Media

Integrations Supported

Integrations Supported

Clock PMS+
Guestline
Hotellinx Cloud
Infor CRM
Kwentra
Mews
Nitesoft
OCTOPUS PSIM
OPERA Cloud PMS
Oracle Hospitality Suite8
RoomRaccoon
SIHOT
Sirvoy
Spectra
Stayntouch PMS
Ucommerce
apaleo

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

€1 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

e-GDS

Date Founded

1997

Company Location

Portugal

Company Website

www.e-gds.com/en/Main/Your-Solutions/Survey.aspx

Company Facts

Organization Name

DigitalGuest

Company Location

Denmark

Company Website

digitalguest.com

Categories and Features

Survey

Not specified

Categories and Features

Popular Alternatives

Popular Alternatives

Criton Reviews & Ratings

Criton

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