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What is e-GDS Survey?

Engaging with your guests is essential for witnessing your business thrive! From the time they make a reservation until after they check out, keeping a connection with your guests can significantly improve their overall experience. The e-GDS Survey is an important resource for increasing your guests' satisfaction. Actively listening to your clients is the most effective way to enhance their experience and make timely improvements to your services. With the e-GDS Survey, you can connect with your clients throughout their entire journey, from the initial booking through various channels to the feedback after their stay, including recognizing special moments. This method allows you to collect direct reviews, gain deeper insights into your clients' preferences, and create more enjoyable experiences for them. By prioritizing guest loyalty, increasing bookings, and continually enhancing the quality of service, your business can embark on a trajectory of impressive growth! Additionally, utilizing this data can assist you in customizing your offerings to better align with the changing demands of your customers, ensuring sustained satisfaction and engagement.

What is For-Sight CRM?

For-Sight Software is a Marketing and Hotel CRM platform designed to enhance the guest experience by boosting direct bookings, refining data utilisation, and streamlining marketing initiatives. This platform collects vital information from your Property Management System (PMS) along with other key hotel systems, including Point of Sale, Reputation Management, and Wifi registration. By consistently integrating this data, it creates a comprehensive, reliable source of truth for each guest, tracking their interactions throughout their hotel journey. With our easy-to-use Query Engine, you have the ability to conduct thorough analyses of your data, as well as save or schedule regular inquiries to optimise your workflow. Moreover, this tool empowers you to effectively segment your data, allowing for personalised omnichannel communications that enhance the guest experience and create upselling opportunities. By focusing on a tailored guest experience, hotels not only cultivate brand loyalty and increase direct bookings but also improve the return on investment for their marketing efforts while decreasing reliance on online travel agencies. In the long run, this approach enables hotels to forge deeper connections with their guests, setting the stage for enduring success and growth in the hospitality industry.

Media

Media

Integrations Supported

Integrations Supported

Book4Time
Concept Business Intelligence
GuestRevu
Guestline
HotelKey
Maestro PMS
Mews
Net Affinity Booking Engine
Oracle Cloud Infrastructure
Premier Software Core
ResDiary
Rezcontrol
SevenRooms
Shiji Daylight PMS
Stayntouch PMS
SuperControl
apaleo
dotdigital Engagement Cloud
protel MICE

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Price is unique to each property

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

e-GDS

Date Founded

1997

Company Location

Portugal

Company Website

www.e-gds.com/en/Main/Your-Solutions/Survey.aspx

Company Facts

Organization Name

For-Sight

Date Founded

2007

Company Location

United Kingdom

Company Website

for-sight.com

Categories and Features

Survey

Not specified

Categories and Features

Hotel CRM

Not specified

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