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What is e-GDS Survey?

Engaging with your guests is essential for witnessing your business thrive! From the time they make a reservation until after they check out, keeping a connection with your guests can significantly improve their overall experience. The e-GDS Survey is an important resource for increasing your guests' satisfaction. Actively listening to your clients is the most effective way to enhance their experience and make timely improvements to your services. With the e-GDS Survey, you can connect with your clients throughout their entire journey, from the initial booking through various channels to the feedback after their stay, including recognizing special moments. This method allows you to collect direct reviews, gain deeper insights into your clients' preferences, and create more enjoyable experiences for them. By prioritizing guest loyalty, increasing bookings, and continually enhancing the quality of service, your business can embark on a trajectory of impressive growth! Additionally, utilizing this data can assist you in customizing your offerings to better align with the changing demands of your customers, ensuring sustained satisfaction and engagement.

What is Infor Table Reservations Solution (TRS)?

User-friendly and efficient software for managing table reservations in restaurants and booking amenities in hotels is essential for enhancing guest experiences. This technology aims to eliminate barriers and create a welcoming atmosphere from the moment guests engage with the service. It should facilitate everything from easy online bookings to accommodating walk-ins who did not make prior arrangements. To succeed in today’s competitive market, establishments must be adaptable and quick to respond to varying customer needs. The Infor Table and Reservations Solution (TRS) offers a streamlined approach for restaurants, hotels, leisure facilities, casinos, and similar venues to manage guest reservations and inquiries effectively. By utilizing this solution, businesses can significantly reduce waiting times and errors while efficiently handling walk-ins, call-ahead requests, and no-shows. This innovative system allows your establishment to connect guests seamlessly to available tables and amenities through an intuitive, customizable timeline and floor plan. Implementing such technology not only improves the overall guest experience but also fosters a more enjoyable environment for staff and visitors alike, ensuring that every interaction is both smooth and satisfying. Ultimately, embracing this solution can set your venue apart in an increasingly demanding hospitality sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

e-GDS

Date Founded

1997

Company Location

Portugal

Company Website

www.e-gds.com/en/Main/Your-Solutions/Survey.aspx

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/table-management

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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