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What is e-GDS Survey?

Engaging with your guests is essential for witnessing your business thrive! From the time they make a reservation until after they check out, keeping a connection with your guests can significantly improve their overall experience. The e-GDS Survey is an important resource for increasing your guests' satisfaction. Actively listening to your clients is the most effective way to enhance their experience and make timely improvements to your services. With the e-GDS Survey, you can connect with your clients throughout their entire journey, from the initial booking through various channels to the feedback after their stay, including recognizing special moments. This method allows you to collect direct reviews, gain deeper insights into your clients' preferences, and create more enjoyable experiences for them. By prioritizing guest loyalty, increasing bookings, and continually enhancing the quality of service, your business can embark on a trajectory of impressive growth! Additionally, utilizing this data can assist you in customizing your offerings to better align with the changing demands of your customers, ensuring sustained satisfaction and engagement.

What is Revinsta?

Revinsta is a cloud-based solution tailored for overseeing hotel reputations within a variety of accommodations, including hotels, resorts, guesthouses, vacation rentals, and hospitality groups. By bringing together guest reviews into a collaborative environment, it allows for the crafting of replies in both the brand's distinctive tone and the guest's preferred language while providing customizable automation and human oversight for review-response processes. The platform’s analytical tools categorize feedback by specific themes, highlighting ongoing issues that could affect ratings; it also enables teams to generate reports across different properties and compare their performance against competitors, thereby aiding in effective prioritization and evaluation. Additionally, Revinsta features surveys, review widgets, downloadable reports, and a guest-feedback assistant that leverages insights from reviews and surveys to handle inquiries. Users can easily integrate their Google Business Profile for smooth synchronization of review history and response management, along with the capability to connect to Mews for accessing guest checkout data to request post-stay reviews. The entire service is offered online, removing the necessity for software installation, which significantly boosts user convenience. This all-encompassing approach not only streamlines the management of online reputation but also empowers hospitality professionals to respond proactively to guest feedback. Ultimately, Revinsta positions itself as a pivotal tool in enhancing the overall guest experience and the brand's public image.

Media

Media

Integrations Supported

Integrations Supported

Google Business Profile
Mews

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

e-GDS

Date Founded

1997

Company Location

Portugal

Company Website

www.e-gds.com/en/Main/Your-Solutions/Survey.aspx

Company Facts

Organization Name

Revinsta

Date Founded

2026

Company Location

Canada

Company Website

revinsta.com

Categories and Features

Survey

Not specified

Categories and Features

Reputation Management

Not specified

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