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What is e-PA?

Take advantage of every chance to ensure your clients reach a live representative instead of encountering a voicemail system. Each phone call is handled by a skilled personal assistant who possesses extensive knowledge of your business and integrates seamlessly with your team. e-PA acts as your dedicated secretary, boosting your potential for acquiring new clients no matter how they prefer to communicate. Experience consistent support and top-tier customer service at every phase of your business development. e-PA offers the advantage of flexibility, serving as either a full-time or part-time secretary, thereby protecting your business from the consequences of missed calls. With outstanding teams ready to manage your phone communications, website live chat, contact forms, social media messages, and emails, it feels as though they are right there in your office. They provide professional overflow call handling for your current staff or comprehensive reception services that are available 24/7. This additional support is perfect during peak times or when employees are on vacation, eliminating the requirement for expensive equipment or technology. Your PA team easily adjusts to any online calendar, website, or software required to ensure smooth appointment scheduling, simplifying the process of managing your business communications. By partnering with e-PA, you can concentrate on expansion while they take care of the finer details, allowing you to pursue your goals with confidence and clarity.

What is AllProWebTools?

AllProWebTools brings together all of your clients' contact information and their interactions—ranging from emails and Facebook messages to text messages and call logs—into one convenient platform. You will be notified whenever potential clients fill out forms on your website, when payments are made, and when customers contact your business. The integrated staff chat function facilitates smooth communication among team members, regardless of their location. Additionally, employees can clock in and out using their mobile phones through the Timecard system, which also includes GPS tracking for each time entry. Customer records are easily accessible, allowing you to review a detailed history of all communications your team has had, including emails, texts, phone calls, and Facebook messages. You can also add notes to client profiles and keep track of the tasks your employees are managing alongside their clock-in and clock-out times. Moreover, AllProWebTools offers exceptional insights into the performance of your emails and the engagement levels of each contact with your outreach efforts, helping you stay updated on your communication dynamics. This holistic strategy not only boosts operational productivity but also fortifies your relationships with clients by fostering a deeper understanding and responsiveness to their needs. Ultimately, by leveraging these tools, your business can achieve greater success and satisfaction in client interactions.

Media

Media

Integrations Supported

Integrations Supported

Dropbox
Facebook
FedEx Ship Manager
Google Analytics
Google Calendar
Mailchimp Transactional Email (Mandrill)
Mailgun
PayPal
Phone.com
QuickBooks Online
SendGrid
Square POS
Stripe
WordPress

API Availability

API Availability

Pricing Information

$55.24 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

e-PA

Company Location

United Kingdom

Company Website

e-pa.com

Company Facts

Organization Name

AllProWebTools

Date Founded

2009

Company Location

United States

Company Website

www.allprowebtools.com

Categories and Features

Answering Services

Not specified

Legal Answering

Not specified

Categories and Features

Business Management

Billing & Invoicing
Employee Management
Inventory Management
Marketing Management
Point of Sale (POS)
Time & Expense Tracking
Vendor Management

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

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