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What is e-PA?

Take advantage of every chance to ensure your clients reach a live representative instead of encountering a voicemail system. Each phone call is handled by a skilled personal assistant who possesses extensive knowledge of your business and integrates seamlessly with your team. e-PA acts as your dedicated secretary, boosting your potential for acquiring new clients no matter how they prefer to communicate. Experience consistent support and top-tier customer service at every phase of your business development. e-PA offers the advantage of flexibility, serving as either a full-time or part-time secretary, thereby protecting your business from the consequences of missed calls. With outstanding teams ready to manage your phone communications, website live chat, contact forms, social media messages, and emails, it feels as though they are right there in your office. They provide professional overflow call handling for your current staff or comprehensive reception services that are available 24/7. This additional support is perfect during peak times or when employees are on vacation, eliminating the requirement for expensive equipment or technology. Your PA team easily adjusts to any online calendar, website, or software required to ensure smooth appointment scheduling, simplifying the process of managing your business communications. By partnering with e-PA, you can concentrate on expansion while they take care of the finer details, allowing you to pursue your goals with confidence and clarity.

What is PATLive?

Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.

Media

Media

Integrations Supported

Integrations Supported

AppFolio Investment Management
Calendly
Clio
Freshsales
Google Calendar
HubSpot Customer Platform
Magento
Mindbody
NetHunt CRM
Podio
Propertyware
Salesforce
Schedulicity
Shift4Shop
Sugar Connect
Volusion
WooCommerce
X-Cart
Yardi Breeze
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$55.24 per month
Free Version
Free Trial Offered?

Pricing Information

$39 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

e-PA

Company Location

United Kingdom

Company Website

e-pa.com

Company Facts

Organization Name

PATLive

Date Founded

1990

Company Location

United States

Company Website

www.patlive.com

Categories and Features

Answering Services

Not specified

Legal Answering

Not specified

Categories and Features

Answering Services

Not specified

Legal Answering

Not specified

Virtual Receptionist

Not specified

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