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What is e2s Retain?

Enhance the quality of student services and engagement by addressing confidential student matters, supporting 'at-risk' individuals, implementing a comprehensive 360 Student View, consolidating notes, managing student referrals, organizing events, fostering communities, facilitating mentoring, and expanding a wide array of additional initiatives. By doing so, we can create a more supportive and connected environment for all students.

What is PortalCX?

Content customers are those who are kept well-informed. PortalCX serves as an all-in-one experience platform that allows for a personalized portal where you can keep track of project developments and streamline communication to promote customer satisfaction. With the use of PortalCX, both you and your clients benefit from immediate access to project updates via an intuitive app that functions as a central communication hub for interactions, referrals, and promotional initiatives. The user-friendly interface of our application showcases your progress and automates customer service tasks, enabling both parties to effectively oversee work while the built-in two-way communication and email capabilities guarantee seamless coordination. The most appealing feature? Everything operates from a singular platform. Poor communication can elevate stress levels and lead to more cancellations. By providing real-time updates through PortalCX, you can enhance customer trust, achieving a notable 20% decrease in churn and support costs. Furthermore, PortalCX diligently keeps clients updated on project milestones and actively prompts them to share reviews and referrals, thereby bolstering your business’s reputation and strengthening customer engagement. This holistic approach not only fosters transparency but also cultivates a loyal customer base.

Media

Media

Integrations Supported

Asana
ClickUp
Gmail
Google Sheets
HubSpot CRM
JobNimbus
Pipedrive
Podio
Quickbase
Salesforce
Trello
Zapier
e2s Scholarship Management

Integrations Supported

Asana
ClickUp
Gmail
Google Sheets
HubSpot CRM
JobNimbus
Pipedrive
Podio
Quickbase
Salesforce
Trello
Zapier
e2s Scholarship Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Engage2Serve

Date Founded

2014

Company Location

United States

Company Website

www.engage2serve.com/e2s-retain.html

Company Facts

Organization Name

PortalCX, Inc.

Date Founded

2021

Company Location

United States

Company Website

www.portalcx.com

Categories and Features

Student Information System

Attendance Tracking
Class Registration
Class Schedule
Classroom Management
Electronic Assignments & Tests
Financial Aid Management
Gradebook
Higher Education
Online Payments
Parent Portal
Progress Reports

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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