Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveyLegend Reviews & Ratings
    1,874 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,206 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,022 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,641 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    866 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • SurveyJS Reviews & Ratings
    61 Ratings
    Company Website
  • Eurekos Reviews & Ratings
    78 Ratings
    Company Website

What is eAlicia?

Enhance your company's profitability by refining your decision-making processes. To obtain a well-rounded view, assess customer satisfaction alongside the quality of your offerings globally. With immediate access to data, you can foresee challenges, take quick action, and develop effective solutions. Understanding the repercussions of your decisions and truly measuring customer satisfaction is vital. Furthermore, it’s important to monitor employee morale, react swiftly to their needs, and boost productivity through constructive engagement. Thoroughly examine your products, study consumer behavior, and strengthen your market position. Additionally, ensure robust security and privacy protocols are implemented for your surveys to protect data integrity. By taking these actions, you can foster a more resilient business environment that prioritizes customer needs while also addressing internal dynamics, ultimately leading to sustained growth and success.

What is SmileCRM?

SmileCRM is an innovative cloud-based solution designed specifically to boost telemarketing efforts. By leveraging SmileCRM, users can see an impressive 100% rise in call rates alongside a substantial 70% reduction in administrative tasks. Picture yourself enjoying a cup of coffee while effortlessly managing your operations via our comprehensive reporting tools. With a diverse user base spanning countries like the UK, Germany, France, Spain, Costa Rica, Italy, and the USA, the question arises: why not start your own journey with SmileCRM? The platform features a modern interface that enhances the overall user experience for everyone involved. This effectiveness is clear, as operators can become adept at using the system within just an hour of signing in. Building and maintaining trust with clients is crucial; it's about more than just being personable— it requires tangible actions that reinforce trust in your brand. SmileCRM addresses this need by offering automatic lead distribution, sending text alerts to clients’ phones, allowing clients to access call logs, and automating report dispatches, which all promote transparency and better communication. By doing so, SmileCRM not only optimizes your operations but also fortifies relationships with your clients, making it an invaluable tool for any telemarketing team looking to thrive. Ultimately, investing in SmileCRM can transform the way you interact with your clients, paving the way for lasting partnerships.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1.33 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eAlicia

Date Founded

2011

Company Location

Spain

Company Website

www.ealicia.com

Company Facts

Organization Name

1st Consulting

Date Founded

2017

Company Location

United Kingdom

Company Website

www.smilecrm.co.uk

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Popular Alternatives

Popular Alternatives

SmilePlant Reviews & Ratings

SmilePlant

Stellar Solutions & Studio Peresano
Smile Reviews & Ratings

Smile

Smile BV
Allosmile Reviews & Ratings

Allosmile

AlloSmile