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What is eAlicia?

Enhance your company's profitability by refining your decision-making processes. To obtain a well-rounded view, assess customer satisfaction alongside the quality of your offerings globally. With immediate access to data, you can foresee challenges, take quick action, and develop effective solutions. Understanding the repercussions of your decisions and truly measuring customer satisfaction is vital. Furthermore, it’s important to monitor employee morale, react swiftly to their needs, and boost productivity through constructive engagement. Thoroughly examine your products, study consumer behavior, and strengthen your market position. Additionally, ensure robust security and privacy protocols are implemented for your surveys to protect data integrity. By taking these actions, you can foster a more resilient business environment that prioritizes customer needs while also addressing internal dynamics, ultimately leading to sustained growth and success.

What is Surveyed?

Elevate your product assessments by integrating authentic video and text feedback from real customers. Begin by outlining the metadata for your survey, clarifying the type of questionnaire you will use and whether you will solicit video or text responses. After providing a thorough description of the product you want to evaluate, you can extend invitations to your entire user base as many times as necessary. Upon gathering the desired feedback, you have the option to create individual videos for each reviewer or to consolidate their responses into a single, cohesive video, based on what suits your needs best. Utilizing video surveys significantly enriches your comprehension of customer emotions, offering insights that exceed those obtained from conventional text surveys. We categorize feedback into positive and negative segments using sentiment analysis, giving you a clear perspective on customer viewpoints. Participants can conveniently share their thoughts through our user-friendly app or website, both designed to ensure smooth functionality. Our commitment to security is paramount, effectively safeguarding your data from any unauthorized access right from the beginning. This innovative method not only strengthens your connection with customers but also provides invaluable insights into their experiences, fostering a deeper understanding of their needs and preferences. By adapting to this approach, you position your brand to thrive in a competitive landscape.

Media

Media

Integrations Supported

Integrations Supported

Facebook
WhatsApp
X (Twitter)

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$49.99 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

eAlicia

Date Founded

2011

Company Location

Spain

Company Website

www.ealicia.com

Company Facts

Organization Name

Spicyfy Ventures

Date Founded

2018

Company Location

United States

Company Website

surveyed.live/

Categories and Features

Customer Experience

Not specified

Survey

Not specified

Categories and Features

360 Degree Feedback

Not specified

Customer Experience

Feedback Management
Sentiment Analysis
Survey Management

Customer Satisfaction

Survey Management

Market Research

Survey Management

NPS

Not specified

Polling

Not specified

Review Management

Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Survey

Not specified

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