Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Ratings and Reviews 106 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Safetica Reviews & Ratings
    416 Ratings
    Company Website
  • ManageEngine Endpoint Central Reviews & Ratings
    3,347 Ratings
    Company Website
  • ThreatLocker Reviews & Ratings
    705 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    6,065 Ratings
    Company Website
  • Iru Reviews & Ratings
    1,389 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    295 Ratings
    Company Website
  • EZO AssetSonar Reviews & Ratings
    118 Ratings
    Company Website
  • Splashtop Autonomous Endpoint Management Reviews & Ratings
    402 Ratings
    Company Website
  • ActiveBatch Workload Automation Reviews & Ratings
    383 Ratings
    Company Website
  • Stonebranch Reviews & Ratings
    183 Ratings
    Company Website

What is eAuditor Cloud?

eAuditor Cloud is a comprehensive SaaS platform that specializes in IT asset management, security assurance, performance monitoring, and data protection. Drawing on over twenty years of experience in both the corporate and public domains, it combines dependable functionality with the adaptability and scalability of cloud technology. This solution offers thorough oversight of IT infrastructure, covering automated inventory management for computers, servers, operating systems, and software, alongside continuous monitoring of user activities, devices, and network performance. Its features include remote management capabilities, patch deployment, BitLocker encryption, a SOC dashboard, and the automation of various operational tasks. A powerful Data Loss Prevention (DLP) engine safeguards sensitive data in use, storage, or transmission, utilizing classification protocols, rules, and established policies. Furthermore, the platform supports AI-enhanced CMD/PowerShell functionalities and integrates with ChatGPT, allowing administrators to optimize workflows and alleviate the repetitive nature of certain tasks. A standout aspect of eAuditor Cloud is its ability to grow with your business, offering a free version for up to 100 devices while also providing advanced enterprise-tier solutions, thereby catering to diverse organizational requirements. This remarkable flexibility not only boosts operational productivity but also instills confidence in managing IT security and assets effectively. Moreover, the innovative design ensures that organizations can adapt to changing technological landscapes while maintaining robust oversight of their IT environments.

What is SysAid?

Plenty of AI tools advise. SysAid acts. Built on proven ITSM and powered by agentic AI, SysAid starts executing on day one, resolving tickets, fulfilling requests, running automations, and pushing changes with zero manual effort. Think of it as an AI workforce for IT, not a chat window. Every action follows rules your team controls, is fully logged, and is completely transparent, which makes SysAid the only ITSM platform that gives you autonomous AI without giving up oversight. Setup requires no code and no developers. One platform covers the full service lifecycle: incidents, requests, changes, problems, assets and CMDB, SLAs, and knowledge. Deployment takes weeks rather than months. Your technicians get out of the repeat-request loop and back to high-value projects. Users get immediate, conversational support instead of a queue. And you get clear, measurable proof of ROI to bring to the executive team.

Media

Media

Integrations Supported

Google Workspace
Microsoft Teams
Slack
ChatGPT
Microsoft Authenticator

Integrations Supported

Google Workspace
Microsoft Teams
Slack
Asterisk
Axonius
BeyondTrust Cloud Privilege Broker
Chronicle SOAR
Help Desk Migration
LogMeIn Rescue
Nagios XI
NetWatch.ai
Qlik Sense
Sage 50
Stackreaction
Syteca
Trello
Zero Incident Framework

API Availability

Has API

API Availability

Has API

Pricing Information

0,4 € / mo./ per 1 PC
FREE – €0 / month, up to 100 PCs
INV100 – €0.40 / month per PC, minimum 10 PCs
ACT200 – €1.00 / month per PC, minimum 10 PCs
DLP300 – €1.50 / month per PC, minimum 10 PCs
Free Version
Free Trial Offered?

Pricing Information

We know you have your own needs. That's why you deserve something custom-made. SysAid provides a tailor-made price quote based on your specific and unique needs.
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem
Linux

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BTC Sp. z o.o.

Date Founded

2002

Company Location

Poland

Company Website

www.eauditor.eu/cloud

Company Facts

Organization Name

SysAid Technologies

Date Founded

2002

Company Location

Israel, Canada, Romania, United Kingdom

Company Website

www.sysaid.com

Categories and Features

AI Tools

Not specified

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Inventory Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Package Managers

Not specified

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Dashboard
Network Wide Management
Patch Prioritization
Remote Access/Control
Vulnerability Scanning

USB Security

Not specified

Workload Automation

Alerts / Notifications
Dashboard
Data Analysis / Visualization
Event-Triggers

Categories and Features

AI IT Agents

Not specified

AI Tools

Not specified

AI-Powered ITSM Tools

Not specified

Business Intelligence

Ad Hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Reporting / Analytics

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management

IT Automation

Not specified

IT Management

Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory

IT Service

IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Service Catalog
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Network Monitoring

IP Address Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Patch Management

Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Remote Access/Control

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Remote Control
SLA Management
Self Service Portal

Workload Automation

Alerts / Notifications
Dashboard
Data Analysis / Visualization

Popular Alternatives

Popular Alternatives

SysAid Reviews & Ratings

SysAid

SysAid Technologies
ServoDesk Reviews & Ratings

ServoDesk

Simplisys Ltd