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Ratings and Reviews 0 Ratings
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What is eBSEG Digital Insurance?
The eBSEG Digital Insurance Sales & Services Solution offers a comprehensive customer experience platform that facilitates seamless Omnichannel interactions through various mediums such as Desktop, Mobile, Tablet, Chatbot, CRM, Facebook App, Messaging, and more. Customers benefit from the eBSEG Insurance Solution by being able to access their insurance details and make necessary modifications online. Additionally, they have the convenience of processing payments via Credit Card, submitting claims, and engaging in live chats with insurance agents for assistance. This versatile solution encompasses coverage options across multiple sectors, including Car, Real Estate Properties, Travel, Medical, and Life Insurance, ensuring that customers can find the right policies to fit their needs. Furthermore, the platform is designed to enhance customer satisfaction by promoting efficient communication and providing a user-friendly interface for insurance management.
What is Decerto Agent Portal?
Decerto Agent Portal is an enterprise-grade insurance software solution that provides agents, brokers, and insurance organizations with a unified platform for managing sales, service, customer relationships, and operational activities. Designed as a 360-degree agent workplace, the platform consolidates critical insurance processes such as quoting, policy calculations, policy issuance, customer portfolio management, claims services, commissions, billing, renewals, and post-sale support into a single environment. Agents gain immediate access to real-time customer information, sales performance metrics, commission data, and operational KPIs, allowing them to work more efficiently and deliver better customer experiences. The platform’s modular structure includes six core components: Sales, 360 Customer View, 360 Agent View, Sales Dashboards, Post-Sale and Claims Services, and Commission & Billing Management. Workflow automation supports the entire policy lifecycle, from multi-carrier quoting and binding through renewals and ongoing service activities, reducing manual effort and minimizing operational errors. Built on a modern microservices architecture, the platform offers scalability, flexibility, and seamless integration with existing insurance ecosystems through REST and SOAP APIs. Cloud-ready deployment options, mobile-responsive interfaces, omnichannel support, and configurable business processes allow insurers to adapt the platform to evolving operational needs. Advanced security measures, including encrypted communications, secure authentication, Single Sign-On, OAuth2, OpenID Connect, and independent security audits, help safeguard customer and business data. Decerto Agent Portal also enhances agent satisfaction by simplifying daily tasks, improving access to information, and providing tools that support sales growth and customer retention.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
On-Prem
Supported Platforms
SaaS
Windows
Mac
Linux
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
eBSEG
Date Founded
2000
Company Location
Canada
Company Website
ebseg.com/Digital-Insurance-Solution.html
Company Facts
Organization Name
Decerto
Date Founded
2006
Company Location
ul. Złota 59 00-120 Warszawa Poland
Company Website
www.decerto.com/us
Categories and Features
Insurance
Not specified
Categories and Features
Insurance
Not specified