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What is eBSEG Digital Insurance?

The eBSEG Digital Insurance Sales & Services Solution offers a comprehensive customer experience platform that facilitates seamless Omnichannel interactions through various mediums such as Desktop, Mobile, Tablet, Chatbot, CRM, Facebook App, Messaging, and more. Customers benefit from the eBSEG Insurance Solution by being able to access their insurance details and make necessary modifications online. Additionally, they have the convenience of processing payments via Credit Card, submitting claims, and engaging in live chats with insurance agents for assistance. This versatile solution encompasses coverage options across multiple sectors, including Car, Real Estate Properties, Travel, Medical, and Life Insurance, ensuring that customers can find the right policies to fit their needs. Furthermore, the platform is designed to enhance customer satisfaction by promoting efficient communication and providing a user-friendly interface for insurance management.

What is Insure Assist AI?

Insure Assist AI is tailored to support independent commercial insurance agencies in the efficient management of policy documentation and the swift issuance of certificates of insurance. The operations team, powered by AI, thoroughly reviews commercial policy packets, which consist of declarations, schedules, and endorsements, to identify coverage limits, gaps, and exclusions by consulting the necessary carrier PDF pages. Moreover, the platform streamlines the creation of ACORD 25 and ACORD 28 certificates, facilitates the extraction of endorsements, and keeps track of certificate holders, offering the added advantage of direct email delivery via Microsoft 365 or Google Workspace accounts. A broker-managed client portal, which is user-friendly, allows commercial insureds and contractors to conveniently request or download approved certificates directly from their smartphones. Agencies can optimize this system for a range of tasks such as policy intake, coverage evaluations, certificate workflows, and enabling clients to enjoy self-service capabilities, which ultimately boosts operational efficiency. By simplifying the insurance process, this all-encompassing solution not only makes it easier for agencies but also enhances the overall experience for their clients, fostering stronger relationships and improved service delivery.

Media

Media

Integrations Supported

Integrations Supported

Google Workspace
Microsoft 365

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$149/month
Basic is $0 during the beta and otherwise $149/month, with 100 monthly credits and $1 per additional credit. Pro is $0 during the beta and otherwise $299/month, with 400 monthly credits and $0.75 per additional credit. Enterprise is $399/month, with 800 monthly credits and $0.50 per additional credit.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Insurance-Solution.html

Company Facts

Organization Name

Insure Assist AI

Date Founded

2026

Company Location

United States

Company Website

insureassistai.com

Categories and Features

Insurance

Not specified

Categories and Features

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