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What is eBSEG Digital Insurance?

The eBSEG Digital Insurance Sales & Services Solution offers a comprehensive customer experience platform that facilitates seamless Omnichannel interactions through various mediums such as Desktop, Mobile, Tablet, Chatbot, CRM, Facebook App, Messaging, and more. Customers benefit from the eBSEG Insurance Solution by being able to access their insurance details and make necessary modifications online. Additionally, they have the convenience of processing payments via Credit Card, submitting claims, and engaging in live chats with insurance agents for assistance. This versatile solution encompasses coverage options across multiple sectors, including Car, Real Estate Properties, Travel, Medical, and Life Insurance, ensuring that customers can find the right policies to fit their needs. Furthermore, the platform is designed to enhance customer satisfaction by promoting efficient communication and providing a user-friendly interface for insurance management.

What is ManageMy?

ManageMy functions as a digital insurance solution designed to help insurance carriers modernize their operations, improve customer interactions, and simplify policy management while enabling them to keep their existing core systems intact. Acting as a robust "deep front-end" interface, it seamlessly integrates and orchestrates various backend systems—including policy administration, billing, claims management, and external tools—providing a unified digital experience for agents, clients, and internal teams. By leveraging this orchestration layer, insurers are empowered to unify their data, automate workflows, and create comprehensive digital customer journeys that span the entire insurance lifecycle, from obtaining quotes and purchasing policies to account management and claims resolution. The platform also includes dedicated modules that support crucial insurance functions such as sales enablement, policy servicing, and claims processing. These interconnected modules work together to accelerate the quoting process, boost customer engagement, and reduce operational bottlenecks through tailored automation, leading to a more agile and effective insurance landscape. Ultimately, this seamless technological integration yields significant advantages for both insurers and their clients, fostering a more dynamic and responsive insurance ecosystem. Additionally, the platform's adaptability allows it to evolve alongside industry changes, ensuring that users remain at the forefront of insurance innovation.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Insurance-Solution.html

Company Facts

Organization Name

ManageMy

Date Founded

2018

Company Location

United States

Company Website

managemy.com

Categories and Features

Categories and Features

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