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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
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What is eBSEG Mobile Queuing Solution?
Convert the physical queue for customers into a virtual one, allowing them to secure their place in line without the need to wait either inside or outside the bank. In today's world, ensuring the safety of your customers is essential, so providing them with a Mobile Queuing Solution enables them to arrive precisely when it's their turn. The eBSEG Mobile Queuing Solution offers comprehensive features designed to simplify this experience. Additionally, customers can check the crowd levels at various branches, giving them the option to select the one they prefer to visit based on their comfort level. This not only enhances customer satisfaction but also improves the overall efficiency of branch operations.
What is Databyte Queue Management?
Elevate your operational efficiency, reduce customer waiting periods, and increase your revenue with Databyte's Advanced Queue Management System (AQMS). This innovative system empowers customers to move freely throughout the lobby, explore advertising materials, or settle into a comfortable seating area as they await their services. Additionally, it cultivates a productive work environment for employees, allowing them to carry out their responsibilities with ease, free from the stress of long queues. Managers gain access to detailed Efficiency Reports, which are instrumental in optimizing resource allocation, managing staff workloads, and enhancing the overall quality of customer service. The issue of handling long queues during peak times has been a significant concern for banks, and our queue management solutions are expertly designed to address this challenge, effectively reducing wait times while boosting staff efficiency and overall operational performance. By prioritizing a positive customer experience, our system not only simplifies operational workflows but also creates a welcoming environment for both clients and staff alike, ultimately leading to greater customer satisfaction and loyalty. Moreover, the integration of advanced analytics allows for continuous improvement, ensuring that your services remain competitive and responsive to customer needs.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
eBSEG
Date Founded
2000
Company Location
Canada
Company Website
ebseg.com/Mobile-Queuing-Solution.html
Company Facts
Organization Name
DataByte
Date Founded
2016
Company Location
India
Company Website
www.databyteindia.com/products/queue-management-system-software-india
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue