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What is eCDR?

eCDR provides an extensive array of reporting tools along with the flexibility needed to effectively manage and allocate telecommunications costs. It's designed to be intuitive and can be tailored to fit your unique requirements. The CDR-Data suite is supported by a variety of products that give you everything essential for overseeing your communications and personnel expenditures without requiring extra resources. CDR-Data has established a strong reputation for its commitment to client responsiveness, along with a depth of practical experience and expertise that differentiates us from competitors in the industry. Our sustained success is built on the principle of always putting our clients' needs first. Companies that bill for communication usage generally aim for two main objectives: to produce invoices promptly and to ensure their complete accuracy. With CDR-Data Bill-Back, we alleviate this responsibility by automating many time-consuming tasks and processes, resulting in clear and accurate billing for your customers. Additionally, our commitment to innovation allows us to continually improve our offerings to adapt to the changing needs of our clients, ensuring they receive the best possible service. As we look to the future, we remain dedicated to advancing our technology and processes to further streamline operations for our users.

What is Norstar Cloud?

A cloud communications system equips businesses to secure their future by adapting to the continuously changing technological environment. As organizations strive to take advantage of the latest advancements available, they also need to prepare for rapid innovations on the horizon. This flexible strategy enables companies to effectively address evolving service requirements, technological progress, and changing customer expectations. Cloud communication services offer state-of-the-art audio and video features that compete with those of the industry's largest players. By adopting a hosted solution, organizations can utilize contemporary applications like virtual audio assistants and Unified Communications, in addition to a variety of integrated services encompassing voice, chat, and data technologies. Embracing cloud communications allows businesses to improve customer service, increase employee efficiency, and foster stronger relationships with their clientele. Interestingly, 67% of organizations utilizing these solutions have noted enhancements in the efficiency of mobile workers and faster problem resolution, highlighting the real advantages of this technology. Furthermore, as companies integrate these communication tools, they enhance their overall operational capabilities, driving long-term growth and adaptability in an ever-evolving market. Ultimately, investing in cloud communications not only meets present demands but also strategically positions businesses for enduring success in a swiftly transforming landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CDR-Data

Company Location

United States

Company Website

www.cdrdata.com/services.htm

Company Facts

Organization Name

Norstar Networks

Company Location

United States

Company Website

www.norstar.net/norstar-cloud

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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