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What is eCase?

eCase offers an all-encompassing solution for case management within the UK's public sector, catering to central and local governments, as well as various arms-length entities such as police departments and NHS trusts. Utilizing eCase, your team can easily log and manage an array of correspondence related to different cases from one integrated platform. It adeptly brings together various types of communications, including Parliamentary Questions (PQs), Ministerial Correspondence (MCs), Freedom of Information requests (FOIs), and other essential documents such as complaints, compliments, Data Protection Act requests (DPAs/SARs), and communications for Cabinet Committees. This efficient, streamlined system empowers your team to handle cases with greater speed, effectiveness, and consistency. The user-friendly, online, end-to-end features of eCase promote accessibility, while the ECO Programme highlights the crucial roles of individuals and processes in driving meaningful change. Our knowledgeable ECO Team brings extensive expertise in managing public sector correspondence, ensuring that you can adopt industry best practices seamlessly. We also place a strong emphasis on engaging stakeholders to ensure that all parties involved understand the benefits of our service for improved case management outcomes. By implementing eCase, your organization can significantly boost operational efficiency while simultaneously elevating the quality of public service delivery to the community. Ultimately, this leads to a more responsive and accountable public sector.

What is Neumo?

Neumo is an enterprise government automation and cloud software platform that powers digital transformation for public sector agencies by modernizing how governments manage compliance, justice operations, public administration, payments, and constituent services. Designed for state, county, municipal, and federal agencies, Neumo delivers integrated software solutions that help governments streamline workflows, improve operational efficiency, increase compliance rates, reduce administrative overhead, and enhance the digital experience for citizens and businesses interacting with public agencies. The platform offers specialized solutions across multiple government functions, including revenue compliance systems for tax administration, business licensing, short-term rental enforcement, unclaimed property management, and regulatory auditing. Neumo’s justice solutions provide cloud-based court management, jury systems, and probation oversight capabilities that centralize case management and improve accountability, transparency, and process standardization across judicial operations. Its DMV-focused technologies extend motor vehicle services through digital kiosks, testing and certification systems, fulfillment workflows, and self-service tools that reduce wait times and improve service accessibility for communities. Neumo also enables government agencies to modernize public administration operations with solutions for land records, vital records, pension management, digital search capabilities, forms processing, eSignatures, identity verification, workflow automation, alerts, and analytics reporting. The platform includes integrated payment and revenue management capabilities that allow agencies to securely process transactions, simplify collections, and support online payment experiences across departments and services.

Media

Media

Integrations Supported

Integrations Supported

Asana
BambooHR
Basecamp
Dropbox
Evernote
Facebook
Freshdesk
Google Analytics
Google Drive
Mailchimp
PayPal
Pipedrive
Recurly
SendGrid
SugarSync
Trello
WordPress
X (Twitter)
Zendesk Sell
Zoho CRM

API Availability

API Availability

Pricing Information

$900.00/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fivium

Date Founded

2006

Company Location

United Kingdom

Company Website

www.fivium.co.uk/services/ecase

Company Facts

Organization Name

Neumo

Date Founded

2025

Company Location

United States

Company Website

neumo.com

Categories and Features

Government

Compliance Management
License Issuance
Permit Issuance
Work Order Management

Categories and Features

Digital Signature

Not specified

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Government

Budgeting & Forecasting
Inventory Management
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Municipal

Not specified

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