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What is eCase Investigations?

eCase® Investigations optimizes the management and reporting of the entire lifecycle of Inspector General investigations, from the initial receipt of hotline complaints to the resolution of cases. By incorporating tailored workflows, regulations, and reports that align with the OIG investigative framework, it significantly improves efficiency, accountability, and transparency within the organization. Moreover, its operation on the adaptable eCase Platform allows investigators to modify their strategies in response to changing needs. This centralized system consolidates all investigative activities of the Inspector General into one coherent platform. Its advanced data model not only links cases but also uncovers complex relationships among individuals, locations, and items involved in investigations. Both standard and customizable reporting features provide detailed insights into procedural data. Furthermore, role-specific dashboards enable quick access to essential performance metrics, while established workflows and regulations ensure compliance with inspector general standards and guidelines. In essence, this comprehensive approach not only streamlines the investigative process but also enhances the overall effectiveness and integrity of the investigations conducted. This ability to adapt and evolve with the needs of the organization further strengthens the impact and reliability of eCase Investigations.

What is Scout?

In the fast-paced world of information today, the sheer volume of data can easily lead to feelings of being overwhelmed. Scout provides organizations with the tools they need to make well-informed decisions through comprehensive data analysis. Inefficiency is often viewed as one of the primary obstacles to successful investigations, with research suggesting that workflow issues can consume as much as 30% of a company's earnings. With Scout, users gain complete authority over their data management, which includes customizable outputs, visual representations, and robust reporting capabilities. Every data point within Scout is accessible for detailed reporting, which aids organizations in strengthening their case development efforts. By consolidating investigation and incident-related resources, Scout enables companies to build more effective and persuasive cases. For numerous businesses, Scout serves as an essential component that significantly impacts their strategic effectiveness. From the outset of incident triage to the conclusive resolution, Scout diligently monitors every activity, maintaining a comprehensive view of both individual cases and the overall platform. This meticulous tracking empowers organizations to continuously optimize their strategies and remain agile in the face of new challenges. Ultimately, this capability ensures that companies can adapt swiftly to an ever-changing environment, enhancing their overall operational resilience.

Media

Media

Integrations Supported

Flexspring
Zenduty

Integrations Supported

Flexspring
Zenduty

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OPEXUS

Date Founded

1988

Company Location

United States

Company Website

www.ains.com/investigations/

Company Facts

Organization Name

Scout

Date Founded

2008

Company Location

United States

Company Website

www.scoutcms.com

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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