Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Birdeye Reviews & Ratings
    4,950 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • SurveySparrow Reviews & Ratings
    3,013 Ratings
    Company Website
  • Descartes Sellercloud Reviews & Ratings
    98 Ratings
    Company Website
  • Ecwid Reviews & Ratings
    1,028 Ratings
    Company Website
  • Motivosity Reviews & Ratings
    4,608 Ratings
    Company Website
  • MikMak Reviews & Ratings
    84 Ratings
    Company Website
  • TelemetryTV Reviews & Ratings
    276 Ratings
    Company Website
  • Flowspace Reviews & Ratings
    316 Ratings
    Company Website
  • AI Docs Reviews & Ratings
    15 Ratings
    Company Website

What is eComEngine?

eComEngine stands out as a top software-as-a-service provider catering to eCommerce experts. Our innovative tools empower Amazon sellers to boost their income, enhance their profits, and operate with greater efficiency. Merchants on Amazon can leverage our robust automation solutions to take control of feedback, manage product reviews, and oversee their inventory effectively. The range of our software offerings encompasses FeedbackFive, MarketScout, SmartPrice, and RestockPro, ensuring a comprehensive suite to meet various needs. Don't miss the opportunity to explore our solutions; sign up for a free trial of any of our tools today and experience the difference for yourself!

What is FuzeDigital?

FuzeDigital, based in Seattle, Washington, provides a comprehensive cloud-based software solution that empowers staff, customers, members, partners, and other essential stakeholders to access consistent, insightful, accurate, and timely information while encouraging feedback through multiple channels on any device. Our cutting-edge knowledge sharing and support platform includes a variety of modules, such as Self Service, Assisted Support, Feedback Management, Online Community, Gamification, e-Commerce Integration, and more, thereby offering customized support for all users within a single, unified, and highly adaptable solution. Clients can select and pay only for the features they require, with the option to host the software on our servers, utilize platforms like Amazon's AWS, or manage it on their own infrastructure. Enhance your support capabilities, as delivering reliable, precise, and immediate assistance at all times across various channels and devices is crucial for staying competitive in the modern market. Recent studies show that over 75% of users anticipate this standard of service, with a significant number relying on their smartphones to access it, highlighting the necessity of meeting these expectations. By adopting our platform, companies can not only fulfill but also surpass customer needs, ensuring a more engaged and satisfied clientele. With the rapid evolution of technology, the demand for such efficient support systems will only continue to grow.

Media

Media

Integrations Supported

8fig
Amazon
MarketScout
Verte

Integrations Supported

8fig
Amazon
MarketScout
Verte

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99 per month
Free Trial Offered?
Free Version

Pricing Information

$500 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eComEngine

Date Founded

2007

Company Location

United States

Company Website

www.ecomengine.com

Company Facts

Organization Name

FuzeDigital

Date Founded

2002

Company Location

United States

Company Website

www.fuzedigital.com

Categories and Features

Amazon Seller Tools

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Popular Alternatives

Popular Alternatives

FeedbackFive Reviews & Ratings

FeedbackFive

eComEngine
Wix Answers Reviews & Ratings

Wix Answers

WixAnswers.com
HighFive Reviews & Ratings

HighFive

Lonesome Labs