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What is eContact?

eContact adeptly oversees millions of strategically timed and dynamic multi-channel customer interactions each month, leveraging IVR, SMS, and Email services to serve leading Fortune 500 companies throughout North America. By effectively integrating these communication channels, eContact guarantees that customers get the right messages through their preferred mediums at the most opportune moments. The platform is capable of significantly boosting the number of automated outreach efforts during high-demand periods, which in turn elevates both customer engagement and response rates. Additionally, it synchronizes the volume of outbound communications with the availability of customer support resources, taking into account past interactions and current service conditions. eContact goes a step further by personalizing each engagement, factoring in elements such as individual channel preferences, customer status, and a variety of customer-specific metrics to refine the timing, content, and frequency of contact attempts. This comprehensive strategy not only enhances customer satisfaction but also leads to improved business results through focused engagement techniques. Ultimately, eContact's innovative approach positions companies to better meet their customers' needs while optimizing operational efficiency.

What is Chaos Intellect?

Chaos Intellect: The definitive answer for managing business emails and CRM contacts! If you haven't yet discovered Chaos Intellect, you're in for a delightful surprise! With a wealth of experience in crafting high-quality contact management software, we proudly present our award-winning application, Time & Chaos. Chaos Intellect combines this exceptional contact management skill with a superb email client designed specifically for your needs! So, why should you choose Chaos Intellect over the competition? We offer two ways to provide clarity: on the left, delve into our features tailored for Casual Users, Business Users, or Advanced Power Users. On the right, listen to our happy customers sharing their experiences and how Intellect has positively impacted their lives. Continue reading for further insights! Once you find sufficient reasons to give it a try, remember that we provide a fully-functional trial version for download, allowing you to explore all features without any restrictions or hassle. We invite you to experience its remarkable capabilities firsthand without any doubts! Furthermore, our dedication to your satisfaction ensures that we are always available to support you throughout your trial journey, helping you make the most of this powerful tool.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Access
Microsoft Excel
Microsoft Exchange
Microsoft Outlook
Skype

Integrations Supported

Microsoft 365
Microsoft Access
Microsoft Excel
Microsoft Exchange
Microsoft Outlook
Skype

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$59.95 per user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SkyCreek

Date Founded

2003

Company Location

United States

Company Website

www.skycreek.com/products/econtact/

Company Facts

Organization Name

Chaos Software

Date Founded

1997

Company Location

United States

Company Website

www.chaossoftware.com/intellect.aspx

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

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