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What is eDirectGlass?

Our committed Customer Experience Managers are ready to assist you with all facets of running your shop. You can trust that our team has extensive expertise in automotive glass repair and replacement. Interact directly with your customers throughout their service experience and even afterwards. Maintain open lines of communication with your customers, technicians, and other important parties through email or text for smooth interactions. All safety data related to jobs, including automated weather updates and electronic inspections, is neatly centralized in one place. Monitor your business's performance in real-time with our variety of dashboard and reporting solutions. Get prompt notifications when jobs are finished or if any complications occur, along with numerous other features aimed at boosting your operational efficiency. By utilizing our knowledge and resources, you can significantly improve your management experience. Furthermore, our tools are designed to adapt to your evolving needs, ensuring you always stay ahead in the competitive landscape.

What is Glass Shop GO?

Engineered with state-of-the-art technology, GSG functions at remarkable speeds, greatly minimizing the time required for all aspects of your auto glass business. Accessible from almost any location and compatible with various devices, GSG ensures a smooth experience no matter your setup. This powerful, cloud-based auto glass management system is tailored to elevate your shop into the contemporary era, moving away from outdated practices. GSG seamlessly integrates with the entire NAGS catalog, providing convenient access to critical parts. Furthermore, it features extensive EDI integrations that are instantly available from the cloud. Our innovative SmartVINâ„¢ Technology goes beyond typical VIN decoding by effectively minimizing common mistakes in part selection through cross-referencing OEM numbers with NAGS, ensuring you obtain the exact part you need each time. By using GSG, you can significantly boost both efficiency and accuracy throughout your operations, leading to exceptional customer satisfaction. Embracing this modern solution will not only streamline processes but also enhance your shop's overall productivity.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$69.95 per user per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

eDirectGlass

Company Location

United States

Company Website

www.edirectglass.com

Company Facts

Organization Name

Glass Shop GO

Company Website

www.glassshopgo.com

Categories and Features

Glass

Not specified

Categories and Features

Glass

Not specified

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