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What is eDirectGlass?

Our committed Customer Experience Managers are ready to assist you with all facets of running your shop. You can trust that our team has extensive expertise in automotive glass repair and replacement. Interact directly with your customers throughout their service experience and even afterwards. Maintain open lines of communication with your customers, technicians, and other important parties through email or text for smooth interactions. All safety data related to jobs, including automated weather updates and electronic inspections, is neatly centralized in one place. Monitor your business's performance in real-time with our variety of dashboard and reporting solutions. Get prompt notifications when jobs are finished or if any complications occur, along with numerous other features aimed at boosting your operational efficiency. By utilizing our knowledge and resources, you can significantly improve your management experience. Furthermore, our tools are designed to adapt to your evolving needs, ensuring you always stay ahead in the competitive landscape.

What is Mitchell Cloud Glass?

Mitchell Cloud Glass provides a comprehensive point-of-sale system that allows for rapid and efficient job scheduling, invoice creation, and performance monitoring accessible from any internet-enabled device. Our complete claims management platform is expertly designed to effectively manage the entire claims journey, from the initial loss notification through to the closing payment. Keep up-to-date with reliable insights from leading authorities in the field, such as the National Auto Glass Specification (NAGS). Our NAGS resources, which are updated every four months, include catalogs, calculators, and guides related to windshield components, ensuring you have all essential information for safe and precise auto glass repair and replacement, which is vital for your business operations. This extensive array of tools is specifically tailored to boost productivity and refine workflows, ultimately making your operational processes not only more efficient but also more dependable. By utilizing these resources, businesses can enhance their service offerings and maintain a competitive edge in the market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

eDirectGlass

Company Location

United States

Company Website

www.edirectglass.com

Company Facts

Organization Name

Mitchell International

Company Location

United States

Company Website

www.mitchell.com/solutions/auto-physical-damage/glass

Categories and Features

Glass

Not specified

Categories and Features

Glass

Not specified

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