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What is eDirectGlass?

Our committed Customer Experience Managers are ready to assist you with all facets of running your shop. You can trust that our team has extensive expertise in automotive glass repair and replacement. Interact directly with your customers throughout their service experience and even afterwards. Maintain open lines of communication with your customers, technicians, and other important parties through email or text for smooth interactions. All safety data related to jobs, including automated weather updates and electronic inspections, is neatly centralized in one place. Monitor your business's performance in real-time with our variety of dashboard and reporting solutions. Get prompt notifications when jobs are finished or if any complications occur, along with numerous other features aimed at boosting your operational efficiency. By utilizing our knowledge and resources, you can significantly improve your management experience. Furthermore, our tools are designed to adapt to your evolving needs, ensuring you always stay ahead in the competitive landscape.

What is Smart Glazier?

Smart Glazier is a cloud-based platform built for the glass industry that gives glaziers, glass shops, and glass fabricators end-to-end control of their work. From first inquiry through to site measure, fabrication, installation, and invoicing, Smart Glazier keeps everything in one system so teams can see bottlenecks, margins, productivity, and project progress at a glance. Smart Glazier Design is the entry-level product for businesses that want powerful glass design tools without a full management system. It includes a Glass Designer, and you can add individual design modules for showers, glass entrances and partitions, backsplashes, mirror walls, railings, and other specialty glass. Each module uses glass-specific pricing and layout logic to speed up design work, reduce errors, and produce professional interactive 3D visuals, glass drawings, and DXF exports for fabrication. The same design tools are also available inside Smart Glazier Business. Smart Glazier Business builds on Smart Glazier Design as the all-in-one job management system. Office staff use it to capture leads, create accurate glass quotes in minutes, manage orders, schedule jobs, and invoice customers in a single place. Field teams use mobile access to view jobs, capture site notes and measurements, and update statuses so the office can see changes in real time. This cuts phone calls and email chains, improves communication, and gives owners clear visibility of workload, margins, and profitability. Smart Glazier Business also integrates with leading accounting and production software to reduce double entry and manual admin. Smart Glazier Connect is designed for glass fabricators who want to move customers to online ordering. It provides a branded web portal where installers can design and quote glass projects, then submit clean, validated orders electronically. Orders arrive in a consistent format, reducing re-entry and mistakes, and shortening turnaround times.

Media

Media

Integrations Supported

Integrations Supported

A+W Clarity
Dropbox
FeneVision
GlassTrax
Google Cloud Operations Suite
Jotika
MYOB
Microsoft 365
Microsoft OneDrive
Proliner
QuickBooks Online
Stripe
Twilio
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$100 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

eDirectGlass

Company Location

United States

Company Website

www.edirectglass.com

Company Facts

Organization Name

Smart Glazier Software

Date Founded

2000

Company Location

New Zealand, Europe, North America

Company Website

smartglazier.com

Categories and Features

Glass

Not specified

Categories and Features

Glass

Not specified

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