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What is eFraud Investigator?

eFraud Investigator converts a variety of financial documents, including bank statements, credit card statements, and PDFs, into transaction data that meets legal standards, serving the requirements of forensic accountants, fraud investigators, lawyers, and governmental organizations. This innovative tool functions without templates, adeptly processing both scanned and digital documents from any financial institution while guaranteeing data accuracy. Each transaction undergoes thorough validation against the printed balances from the bank, incorporating running balances for each line and daily balance tables when relevant, which helps to illuminate any discrepancies that may occur. If reconciliation does not succeed, the software pinpoint specific transactions involved in the inconsistency. Users benefit from the ability to see the original PDF page next to the extracted data, enabling them to correct inaccuracies or add missed transactions, all modifications are recorded in a tamper-evident audit trail. The tool identifies different versions of counterparty names without automatically merging them, thus leaving it to the reviewer to decide on grouping, which maintains accountability and reversibility in the process. Furthermore, it monitors the movement of funds, uncovers patterns of structuring and round-dollar amounts, and has the capability to export verified data in Excel, PDF, and CSV formats. The service is offered at a rate of $0.75 per page, with a promotional deal allowing access to the first 50 pages free of charge and without requiring a credit card. In addition, the tool significantly boosts the efficiency and precision of financial investigations, rendering it an essential asset for professionals in this domain, ultimately contributing to more thorough and reliable analyses.

What is Trident AI?

Financial institutions, including banks and fintech companies, are increasingly in need of AI-driven fraud investigators to create an environment where individuals no longer suffer from fraud, and Trident is at the forefront of this movement by offering an abundance of investigators to these organizations. Our specialized AI agents are tailored to effectively tackle card fraud and authorized push payment scams, seamlessly integrating with your in-app dispute forms, messaging systems, and alert notifications. This groundbreaking approach significantly cuts down the time required to resolve fraud cases from several days to just minutes, thereby improving customer satisfaction levels. In addition, our AI agents enhance your fraud management systems, guaranteeing that every case is thoroughly examined, no matter how high the volume of reported incidents may be. By streamlining the process of addressing false positives, our detection models can pinpoint a larger number of transactions, ensuring that genuine fraud is accurately identified. Furthermore, our assistant can be effortlessly integrated with platforms such as Intercom, Zendesk, or any existing case management system, offering a holistic solution for fraud detection and resolution. Harnessing the capabilities of AI not only revolutionizes the fraud investigation process but also equips banks with the tools necessary to protect their customers more effectively than previously imagined. Ultimately, this innovative technology represents a significant leap forward in the ongoing battle against financial fraud.

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Integrations Supported

Integrations Supported

Intercom
Zendesk

API Availability

API Availability

Pricing Information

$0.75 per page
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

eFraud Services

Date Founded

2020

Company Location

United States

Company Website

efraudservices.com

Company Facts

Organization Name

Trident AI

Company Website

tridentai.co

Categories and Features

Fraud Detection

Not specified

Categories and Features

Fraud Detection

Not specified

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