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What is eG Enterprise?

Monitoring IT performance extends beyond simply tracking CPU, memory, and network usage. With eG Enterprise, the focus shifts to enhancing the user experience, which becomes a pivotal element of your IT management and monitoring approach. This platform provides the capability to evaluate users' digital experiences and offers comprehensive insights into the performance of the entire application delivery pipeline—from the underlying code to user interactions, encompassing both data centers and cloud environments—accessible through a unified interface. Additionally, eG Enterprise allows for the correlation of performance metrics across various domains, enabling proactive identification of underlying issues. Leveraging machine learning and analytical tools, IT teams can make informed decisions regarding optimization and resource allocation for anticipated growth. Consequently, this leads to more satisfied users, heightened productivity, increased IT operational efficiency, and measurable business returns. Moreover, eG Enterprise is versatile in deployment, being available for both on-premise installation and as a Software as a Service (SaaS) offering. Start your journey towards enhanced IT performance by signing up for a free trial of eG Enterprise today, and experience the transformation firsthand.

What is I&B monitoring?

I&B monitoring is a Business & IT infrastructure monitoring platform, available in the cloud or deployed on-premise inside your own perimeter. It answers a question most monitoring tools leave open: when something breaks, what does it cost the business? Business performance, IT services and infrastructure sit in one observability model, so every role reads the same data. Data collection covers metrics, logs and traces from servers, databases, containers, virtual machines, network gear and applications. Prometheus-style exporters and templates handle common technologies out of the box: you decide what to monitor and which metrics matter. Rollout is automated: download the generated Ansible files and deploy monitoring across the whole estate with one command, instead of configuring exporters host by host. The model is hierarchical: business units and subunits, IT services, service layers, individual resources. Graph-based visualisation exposes the relationships between them, so teams can trace a degraded KPI to the service, layer and resource behind it, or see which business units a failing component affects right now. Dashboards match the role. Executives and business unit managers track KPIs and overall status; operations teams watch real-time service and resource health; DevOps and SRE engineers work with incident context and correlated metrics; security teams gain operational context around anomalies. Ready-made dashboards for business, service and layer monitoring remove the setup phase. Alerting is contextual rather than mechanical. Related threshold breaches are grouped into single actionable incidents, and the platform separates component faults, layer problems, outages and business-impacting events, keeping noise down. Jira, Zendesk, Zoho Desk and email integrations open enriched tickets automatically. Flexible XaaS licensing. Used in telecom, finance, healthcare and technology, with on-premise for regulated environments.

Media

Media

Integrations Supported

Jira
Zendesk
Amazon EC2
Amazon Web Services (AWS)
Amazon WorkSpaces
Azure Virtual Desktop
Citrix Analytics
Citrix DaaS
ConnectWise Automate
Jira Work Management
Nutanix Files Storage
PagerDuty
SAP Store
SapphireIMS
ServiceNow
Splunk On-Call
VMware Cloud
Windows 365

Integrations Supported

Jira
Zendesk
360 Mass Email
Microsoft SMTP Service

API Availability

Has API

API Availability

Pricing Information

$1,000 per month
Pricing can be by number of named/concurrent users for Citrix/VDI, and by number of systems to be monitored for hypervisors and application servers. Licensing is not by server CPUs, cores, sockets, etc.
Free Version
Free Trial Offered?

Pricing Information

$89/month
Subscription pricing based on the number of monitored resources and retention period, billed monthly or annually.

Starter — from $89/month: core business, service and layer dashboards, metrics collection via exporters, email alerting.
Business — extended resource limits, logs and traces, contextual alert grouping, Jira / Zendesk / Zoho Desk integrations, longer data retention.
Enterprise — unlimited business units and subunits, on-premise deployment inside your own perimeter, SSO, custom integrations, SLA-backed 24/7 support and onboarding assistance.

Annual billing is discounted. Free trial available, no credit card required. On-premise licensing is quoted per environment — contact us for a tailored quote.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

eG Innovations

Date Founded

2001

Company Location

United States

Company Website

www.eginnovations.com

Company Facts

Organization Name

INB Monitoring FZCO

Date Founded

2002

Company Location

United Arab Emirates

Company Website

inbmonitoring.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management

Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring

Cloud Migration

Not specified

Cloud Monitoring

Not specified

Container Monitoring

Not specified

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Remote Access
Software Inventory
User Activity Monitoring

Network Monitoring

Baseline Manager
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Observability

Not specified

Server Monitoring

Not specified

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Remote Monitoring
Reporting / Analytics
Server Monitoring

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

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