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What is eGain Sales Advisor?

Utilizing award-winning AI reasoning and contextual insights, the eGain Sales Advisorâ„¢ elevates all sales representatives to top-tier performers by offering real-time conversational and procedural support. This groundbreaking tool empowers agents to connect with customers by discerning their needs through meaningful dialogue instead of overwhelming them with too many product details. Moreover, the advantages of this solution are further enhanced when integrated into self-service functionalities. In a self-service context, it replicates the conversational assistance a live agent would offer, guaranteeing a smooth user experience. Additionally, the platform improves the coaching and nurturing process through virtual assistants, messaging alerts, notifications, and in-depth analytics, all integrated into a single interface. This unified strategy not only streamlines the sales closure process but also fosters enduring relationships, thereby boosting customer loyalty and maximizing revenue opportunities. By adopting such innovative technology, organizations can significantly enhance their customer interaction quality, paving the way for a more engaging and responsive business environment. Ultimately, this transformation positions companies to stand out in a competitive market while better serving their clientele.

What is AIssist.io?

AIssist.io emerges as the leading solution for multi-agent and multi-task AI, providing extensive automation tailored to meet the unique demands of your business, which facilitates the automation of more than 70% of workloads, allowing your team to focus on fostering growth. It integrates effortlessly with your current agent platform, functioning with human-like efficiency and collaborating smoothly without interruptions, thereby promoting a streamlined and expedited workflow. Built from scratch with cutting-edge GPT technology, it showcases impressive capabilities that closely resemble human interactions. Custom-tailored to fit your specific business needs, it aligns perfectly with your products, processes, and brand identity. Additionally, it inherently accommodates multimedia content, providing native support for both image and video inputs. Its multi-tasking and comprehensive automation capabilities enable it to manage a diverse array of tasks, including tagging, responding, following up, escalating issues, summarizing data, updating records, analyzing information, and much more. Moreover, it can easily connect to any system and update databases via publicly accessible APIs, boosting its adaptability. It also functions across a variety of channels, supporting all major languages, including chat, email, social media, SMS, and WhatsApp, and accommodating a total of 57 languages to serve a worldwide audience. This multilingual proficiency ensures that businesses can effectively communicate and engage with their customers, regardless of geographical boundaries.

Media

Media

No images available

Integrations Supported

Lunni
Microsoft Dynamics 365

Integrations Supported

Lunni
Microsoft Dynamics 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eGain

Date Founded

1997

Company Location

United States

Company Website

www.egain.com/sales-advisor/

Company Facts

Organization Name

AIssist.io

Date Founded

2024

Company Location

United Kingdom

Company Website

www.aissist.io

Categories and Features

Categories and Features

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