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What is eGain Sales Advisor?

Utilizing award-winning AI reasoning and contextual insights, the eGain Sales Advisorâ„¢ elevates all sales representatives to top-tier performers by offering real-time conversational and procedural support. This groundbreaking tool empowers agents to connect with customers by discerning their needs through meaningful dialogue instead of overwhelming them with too many product details. Moreover, the advantages of this solution are further enhanced when integrated into self-service functionalities. In a self-service context, it replicates the conversational assistance a live agent would offer, guaranteeing a smooth user experience. Additionally, the platform improves the coaching and nurturing process through virtual assistants, messaging alerts, notifications, and in-depth analytics, all integrated into a single interface. This unified strategy not only streamlines the sales closure process but also fosters enduring relationships, thereby boosting customer loyalty and maximizing revenue opportunities. By adopting such innovative technology, organizations can significantly enhance their customer interaction quality, paving the way for a more engaging and responsive business environment. Ultimately, this transformation positions companies to stand out in a competitive market while better serving their clientele.

What is Aktify?

Elevate your sales potential without the need for additional staff by leveraging Aktify's virtual AI agents. With assurance, you can allow Aktify to handle numerous leads that may have been neglected in the past, transforming them into enthusiastic customers eager to connect with your sales team. Unlike conventional SMS chatbots, this SMS AI is crafted to comprehend context, utilize everyday language, and recognize a variety of intents. As a result, the communications your leads receive come across as truly personalized and remarkably human-like. When a lead engages, your SMS AI agent quickly evaluates their responses and performs the necessary follow-up actions independently. Aktify’s AI agent is designed to establish multiple interaction points, demonstrating a level of persistence that often exceeds that of human representatives, while remaining consistently assertive. Capable of managing thousands of conversations simultaneously, your virtual agent is prepared to handle any volume of leads you generate, ensuring that every potential opportunity is promptly and effectively addressed. This groundbreaking strategy not only optimizes your outreach efforts but also significantly improves the entire customer experience, making interactions more meaningful and impactful. By integrating this advanced technology into your sales process, you can achieve greater efficiency and effectiveness in converting leads into loyal customers.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Keap
Lunni
Marketo
Salesforce
Zoho CRM

Integrations Supported

Microsoft Dynamics 365
Keap
Lunni
Marketo
Salesforce
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eGain

Date Founded

1997

Company Location

United States

Company Website

www.egain.com/sales-advisor/

Company Facts

Organization Name

Aktify

Date Founded

2017

Company Location

United States

Company Website

aktify.com

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