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What is eGain Sales Advisor?

Utilizing award-winning AI reasoning and contextual insights, the eGain Sales Advisorâ„¢ elevates all sales representatives to top-tier performers by offering real-time conversational and procedural support. This groundbreaking tool empowers agents to connect with customers by discerning their needs through meaningful dialogue instead of overwhelming them with too many product details. Moreover, the advantages of this solution are further enhanced when integrated into self-service functionalities. In a self-service context, it replicates the conversational assistance a live agent would offer, guaranteeing a smooth user experience. Additionally, the platform improves the coaching and nurturing process through virtual assistants, messaging alerts, notifications, and in-depth analytics, all integrated into a single interface. This unified strategy not only streamlines the sales closure process but also fosters enduring relationships, thereby boosting customer loyalty and maximizing revenue opportunities. By adopting such innovative technology, organizations can significantly enhance their customer interaction quality, paving the way for a more engaging and responsive business environment. Ultimately, this transformation positions companies to stand out in a competitive market while better serving their clientele.

What is Glida?

We are excited to unveil a groundbreaking AI-powered widget designed to showcase your solutions to clients through dynamic video content. This advanced technology greatly improves your ability to engage with and assess potential leads by employing conversational AI that closely resembles human dialogue. With this AI-driven widget, you can enhance the customer experience, ultimately leading to higher conversion rates thanks to a digital representative that articulately conveys your offerings. You are empowered to alter the language and script to suit your brand's voice, while we take care of creating a customized customer experience tailored to your needs. Our mission is to develop distinct, personalized interactions that help your customers easily grasp your solutions. This innovative strategy not only elevates engagement levels but also nurtures a stronger bond with your audience, encouraging loyalty and repeat business. By integrating this technology, you can stay ahead of the competition in delivering exceptional customer experiences.

Media

Media

Integrations Supported

Lunni
Microsoft Dynamics 365

Integrations Supported

Lunni
Microsoft Dynamics 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eGain

Date Founded

1997

Company Location

United States

Company Website

www.egain.com/sales-advisor/

Company Facts

Organization Name

Glida

Company Website

glida.ai

Categories and Features

Categories and Features

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