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What is eGain Sales Advisor?

Utilizing award-winning AI reasoning and contextual insights, the eGain Sales Advisorâ„¢ elevates all sales representatives to top-tier performers by offering real-time conversational and procedural support. This groundbreaking tool empowers agents to connect with customers by discerning their needs through meaningful dialogue instead of overwhelming them with too many product details. Moreover, the advantages of this solution are further enhanced when integrated into self-service functionalities. In a self-service context, it replicates the conversational assistance a live agent would offer, guaranteeing a smooth user experience. Additionally, the platform improves the coaching and nurturing process through virtual assistants, messaging alerts, notifications, and in-depth analytics, all integrated into a single interface. This unified strategy not only streamlines the sales closure process but also fosters enduring relationships, thereby boosting customer loyalty and maximizing revenue opportunities. By adopting such innovative technology, organizations can significantly enhance their customer interaction quality, paving the way for a more engaging and responsive business environment. Ultimately, this transformation positions companies to stand out in a competitive market while better serving their clientele.

What is Nonverbia?

Nonverbia functions as an AI-enhanced sales assistant and coach, designed to elevate the quality of interactions during virtual meetings by analyzing nonverbal cues, vocal inflections, body language, and emotional displays in real-time throughout video calls. This capability facilitates the uncovering of hidden objections, the detection of buying signals, and the evaluation of participant engagement. Supporting more than 100 languages, it provides immediate coaching feedback, enabling sales professionals to swiftly adjust their strategies as conversations unfold. After meetings conclude, Nonverbia generates detailed summaries, updates CRM systems autonomously, recommends personalized follow-up actions, and delivers pipeline insights that include alerts regarding potential risks and deal forecasts. By integrating sales coaching with meeting analytics, it offers valuable perspectives on the conversational dynamics, the status of at-risk deals, and advisable next steps. Ultimately, the goal is to empower teams to increase their sales success by understanding the unspoken aspects of communication and translating those insights into actionable recommendations for improvement. Moreover, this cutting-edge tool cultivates a deeper awareness of interpersonal relationships, significantly boosting the effectiveness of sales interactions. Its multifaceted approach ensures that teams are not only closing more deals but also fostering stronger connections with clients.

Media

Media

Integrations Supported

Gmail
Google Meet
HubSpot CRM
Lunni
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Pipedrive
Salesforce
Slack
Zoom

Integrations Supported

Gmail
Google Meet
HubSpot CRM
Lunni
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Pipedrive
Salesforce
Slack
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eGain

Date Founded

1997

Company Location

United States

Company Website

www.egain.com/sales-advisor/

Company Facts

Organization Name

Nonverbia

Company Location

Switzerland

Company Website

nonverbia.com

Categories and Features

Categories and Features

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